● Managing a multi-functional operation within agreed parameters in relation to administration, finance, staffing, operational standards, and reporting.● People management for 3 staff and interns including Payroll and HR responsibilities.● Volunteer and Global Citizenship Education programme management.● Communications and marketing management. ● Management and maintenance of existing funding relationships as well as the design and implementation of innovative approaches to fundraising. ● Ensuring future development and sustainability of the organisation.● Cultivate and manage relationships with current and prospective volunteers and donors.● Management of the CRM database to improve efficiency. ● Collaborate and lead the continual enhancement of the website to improve content and navigation.● Develop, review and update organisational policies and procedures to comply with best practices.● Collaborate with other organisations to assess needs and obtain information on best practices in the charity sector.● National and international partnership relationship management.● Safeguarding Designated Liaison Person, Garda Vetting Officer and Data Protection Officer.

● Coordination of end-to-end recruitment including job requisition and onboarding.● Provide confidential HR support and advice across the SPCA Auckland Centres.● Posting jobs on online recruitment pages and editing the website’s career page.● Managing a project to streamline and merge all the SPCA centres recruitment and onboarding into one source.● Liaise with managers and staff to create events for team building, as well as training and wellness initiatives.● Support process improvement groups, projects, and events across the organisation to improve both staff andorganisational performance.

● Recruitment, training, and retention of over 600 volunteer foster parents in Auckland.● All foster department administration - accurate database management, creating reports and updating records.● Managing the flow of up to 400 animals to and from foster homes at any one time.● Consulting with foster parents daily to support them and build strong relationships.● Collaborating with other teams in the SPCA to make sure their foster needs are fulfilled.

● Assisting the delivery of quality police recruits for the Upper North Police Districts of New Zealand.● Conducting police vetting, risk assessments and phone interviews for high volume applications.● Coordinating the physical and psychometric tests for applicants.● Scoring academic and personality tests and entering data into digital testing software.

Daily administrative dutiesCustomer service and relationship building Managing phone calls and emails from internal and external customers in a prompt and professional mannerWorked as part of the ADT Security Commercial Service team and liaised between different departmentsFollowing company policies and procedures Received ADT Customer Essentials Training

Administration and development of the SERVE Volunteer Programme.● Responsible for the recruitment, training, and retention of over 100 volunteers each year.● Leading volunteers in-country on development outreach projects in the Philippines, South Africa, and Mozambique.● Preparing media statements, volunteer blogs and updating the SERVE website and social media.● Coordinating and hosting information sessions, interviews, training days and debriefing events.● Reporting and evaluating for volunteers, partners, and donors. This includes funding applications to continually improveprojects.● Establishing relationships and consulting with other charities across the island of Ireland.● Organise and support fundraising initiatives that focus on SERVE and its partners work.

Sales & marketing, surveying, BER & Energy Ratings, R&D

- 12 month trainee programme in Hospitality- Experience in a busy bar/restaurant in a 5* casino while learning practical skills including; communication; cultural behavior; customer interaction; conflict management; organisational and analytical skills; negotiation; decision making and leadership/motivational skill

Work in busy team environment Serve customers daily and nightlyDeal with queries and bookingsResponsible for closing barReconcile cash tills and stock shelves

Worked in an extremely busy team environment daily and nightly behind bar, carvery and salad bar.Responsibility to serve customers and deal with queries in many different roles throughout the company.Reconcile cash tills and stock.