Paula Redpath (Work) Email & Phone Number

London And The South East

- Responsible for taking a leading role in managing all aspects of challenging Partnering agreements with both new and existing social housing clients.- Developing new business opportunities. To maximise the benefit of initiatives by close working with other client teams.- Provide review, audit and advise upon all contractual obligations, addressing, resolving and reporting on commercial and contract issues that may arise.-Highly Customer focused and excellent KPI… Show more - Responsible for taking a leading role in managing all aspects of challenging Partnering agreements with both new and existing social housing clients.- Developing new business opportunities. To maximise the benefit of initiatives by close working with other client teams.- Provide review, audit and advise upon all contractual obligations, addressing, resolving and reporting on commercial and contract issues that may arise.-Highly Customer focused and excellent KPI achievements.-Assisted in achieving ISO and Considerate Contractors accreditation.-Mobilised new business, Bid Development, Client and Customer presentations.Experience and Responsibilities:In 2005, I joined Rydon Maintenance as a Contract Coordinator for the Islington PFI housing contracts, assisting with the monitoring and management of all front line service delivery issues on a Responsive Repair and Voids Contract for 6500 street properties, with particular attention paid to achievement of Key Performance Indicators and Customer Satisfaction levels.In 2008 I took overall responsibility for Contract delivery of the Camden PFI Contract, delivering reactive repairs to over 700 homes across 5 tower blocks.More recently I have been part of the bid team that were successful in securuing both Hyde Northside and Hillside contracts and the Network Housing Association contract (both for Reactive Repairs and Voids), as well as then successfully taking these contracts through the mobilisation period as Mobilisation Manager.Recent Projects:• Islington PFI1• Islington PFI2• Camden PFI• Hyde Housing (Reactive Repairs & Voids)• Hyde South East (Defect Liability Works)• Network Housing Group (Reactive Repairs & Voids) Show less

Education record

Pgcm, Management