-Building relationships with guests through great customer service -Train and develop servers on service standards-Establish great relationships with contractors for restaurant maintenance. -Ensured compliance with state (Health Department), internal (Total Quality) regulations, and quality control-Developed great relations in the community through local store marketing-Recruit, interview and hired, and performed administration paperwork.-Conduct orientation of new hires… Show more -Building relationships with guests through great customer service -Train and develop servers on service standards-Establish great relationships with contractors for restaurant maintenance. -Ensured compliance with state (Health Department), internal (Total Quality) regulations, and quality control-Developed great relations in the community through local store marketing-Recruit, interview and hired, and performed administration paperwork.-Conduct orientation of new hires by giving a restaurant tour and introducing them to the team an providing an overview of policies and procedures Show less

-Provided awesome customer service to guests and increased customer base-Trained and developed servers, greeters, and bartenders on service standards-Assisted with the maintenance of building repairs-Responsible for bar costs/inventory and meeting P&L goals-Developed great relations in the community through local store marketing -Solicit and booked reservations for companies/guest events for large parties.

-Partnered with area director and other general managers/managing partners to implement business development plans and other critical initiatives and procedures-Mentored managers and general managers assisting them their succession/development plan and having a better understanding of business goals and results-Routinely met with upper and other area general managers/managing partners to discuss P&L profitability, property management, sales and marketing initiatives, and… Show more -Partnered with area director and other general managers/managing partners to implement business development plans and other critical initiatives and procedures-Mentored managers and general managers assisting them their succession/development plan and having a better understanding of business goals and results-Routinely met with upper and other area general managers/managing partners to discuss P&L profitability, property management, sales and marketing initiatives, and marketing-Prepared and evaluated budgets and P&L’s and analyzed cost of sales to help ensure profitable operations and consistency with sound business management-Worked with Area Director to identify area restaurants that underperformed in Sales, Controllable profit and other areas that impacted overall area performance. Tracked their progress of improvement plan reports with regular feedback to Area Director Show less