Paula Gavin Email & Phone Number

San Antonio, Tx, Us

• Support recruitment efforts through College Connection• Managed a caseload of 900+ incoming students• Knowledgeable on Alamo Institutes and Math Pathways • Create and send mass outreach emails to students• Co-lead initiative to send welcome email to all new applicants• Schedule appointments with students via phone and zoom• Assist with organization of Parent Information session• Assist with New Student Orientation (NSO) and Wildcat Preview Day (WPD)• Outreach to students to sign up for events or to complete enrollment steps • Present enrollment information to students and parents• Assist incoming students with enrollment steps and registering for classes• Training staff on Signalvine text messaging, staff scheduling and zoom etiquette• Create weekly Admissions zoom rotation schedule • Perform enrollment status checks and screen students for NSO• Process bacterial meningitis documents and update holds• Look up applications in Apply Texas• Support presenters in zoom by monitoring waiting room, breakout rooms and chat• Effectively refer students to appropriate departments• Supervise part time and work study staff on outreach assignments• Co-lead team events committee to recognize and celebrate team achievements and milestones• Conduct administrative duties as needed for the team

• Maintain files, records, and inventory for Admissions department• Submit Purchasing Card documentation, travel requests and mileage logs• Managed Supervisor’s calendar • Scheduling team meetings • Distributing information within the team• Create weekly work schedules for staff and federal work study employees• Prepare refreshment quotes for on campus events• Collaborate with team to best assist incoming students • Manage supplies on hand and comprise supply lists for ordering • Set up New Student Orientation sessions on Alamo Experience• Reserve room locations on Ad Astra for on campus events• Assisted team leads in keeping notes during meetings and PDCAs

• Place and remove holds in Banner• Schedule library classrooms in Ad Astra• Create and manage content on the library’s twitter page• Answer incoming telephone calls and assist patrons with a variety of library or campus related inquiries• Maintain files and records for interlibrary loans, holds, and course reserves• Collaborate with co-workers to set up and promote displays• Independently research materials for interlibrary loans, displays and librarian requests• Manage the Interlibrary Loans process• Selected to attend a Library marketing class to better market the library to students, faculty and staff• Assisted in annual inventory audit of library materials• Organized assigned shelves to ensure materials were displayed correctly

San Antonio, Texas Area

• Delivered excellent customer service to every customer• Assisted management in additional areas of the store as well as train 20+ new employees• Effectively worked as a team with co-workers to complete customer orders • Ordered and maintained supplies for print department• Managed corporate account orders and production• Generated daily sales reports, set $1,000 daily sales goals and encouraged team to meet goals• Assisted management in opening/closing store and counting cash drawers• Prepared the store for annual inventory audit• Build, organized and stocked displays of merchandise.

Master Of Library & Information Science - Mlis

Bachelor'S Degree, Business

Activities and Societies: Society for Human Resource Management (Chapter Vice President of Programs) & National Society of Leadership.

Associate'S Degree, Business