Paula Teevens-Hered Email & Phone Number

I’m a difference maker that’s passionate about converting from the red zone and getting the ball across the line for my NFL clients. - Trusted advisor offering insightful recommendations for best travel experience to all levels of The NFL- Created and accurately completed complex travel requests - Proactively offer best options based on client travel policy and requirements for each interaction- 100% Customer Service Satisfaction Survey ratings across the board

Ontario, Canada

-Effectively recruited, trained and motivated a large team of 500 independent Avon sales representatives, coached and supported them to achieve personal and company goals. Increased number of highest sellers and leaders.-Created, implemented and facilitated the highly successful Windsor Tri-County Leadership Group. -Demonstrated a superior level of interpersonal, motivational, communication and presentation skills. My meeting and events were highly attended and anticipated. -Leveraged new technologies as communication and sales tools. First to launch a District Web site. Embraced social media - created a dynamic and exclusive Facebook group with high engagement.Taught the benefits of utilizing technologies and personal branding. -Consistently Ranked in the Top 2 Districts in the Nation for Skincare Launches. -Division Mentor Manager. Division Computer Coach -Member of Vice President’s Advisory Panel. -Circle of Excellence District Sales Manager-Circle of Excellence Achiever Top 10% in Nation. -Grew district sales to $1.6 million a year. -Received numerous incentive reward trips to delightful destinations like Monaco, Barbados, Cancun and The Dominican Republic.

Dearborn Michigan

Coached and developed a team of 20 Travel Counsellors servicing a 30 million dollar account. Monitored and managed their productivity and service levels in a Call Center Management system.Trained, hired, presented monthly team meetings as well as conducted one on one's for individual progress and mid year/annual reviews.

Dearborn, Michigan

My responsibilities included working on domestic and international travel desks for both small business and top tier business accounts. This was in an in-bound call-centre setting. I cross trained on all departments in the Business Travel Center and had the opportunity to work in other areas of the company such as the 24 Hour Emergency Travel Service, other local offices such as Masco Corporation and out of states offices such as Johnson Controls account in Milwaukee Wisconsin. Facilitated The Employee Satisfaction Team and was a member of the business transformation team implementing Call Center Management.

Detroit, Michigan

Serviced Government agencies such as the Social Security Administration, EEOC, FBI, Corp of Engineers, DEA, US Marshall's Office and the General Accounting office. Provided government and leisure travel services.

Detroit Michigan

Provided travel service to Government agencies such as the FBI, Corp of Engineers, DEA, US Marshall's Office and the General Accounting office.

Business Administration And Management, General

Education record

Education record