Paula Washington Email and Phone Number

Executive Administrative Professional with extensive experience providing high-level support to C-Suite executives, senior leaders, independent consultants, academic professionals, and high-profile clients across diverse industries. Adept at strategic planning, virtual event execution, and editing professional publications, delivering exceptional results in fast-paced, high-pressure environments. Expert in managing complex schedules, coordinating cross-functional teams, and executing high-impact projects with precision and efficiency. Skilled in fostering collaborative relationships, facilitating DEI-focused initiatives, and ensuring operational excellence through proactive problem-solving, exceptional communication, and a commitment to executive effectiveness.

Entrepreneur and certified travel consultant with expertise in designing and delivering tailored travel experiences for individuals, families, and groups. Established and manage a successful home-based travel agency, overseeing all aspects of operations while maintaining a client-focused approach to ensure seamless, memorable journeys.

| Theater Production CompanyAs Co-Founder and Executive Producer of a dynamic theater production company, I collaborated and coordinated a visionary approach to creating impactful programs and productions that inspired, engaged, and uplifted audiences. I specialize in orchestrating all facets of production management and ministry initiatives, seamlessly blending creativity and operational efficiency to deliver up to three productions (stage plays, workshops, seminars, community events) per quarter.I excel at fostering strategic collaborations with organizations, suppliers, and community partners to drive awareness, expand reach, and promote ministry initiatives through productions. With expertise in creating and executing special projects, workshops, and outreach initiatives, I ensured our productions resonated with diverse audiences in in-person and virtual settings.Skilled in project management, I developed and managed fiscal calendars, quarterly schedules, and detailed planning for events and productions. My leadership extends to supervising and mentoring executive teams, staff, volunteers, and consultants, ensuring alignment with organizational objectives through regular performance evaluations.Committed to cultivating a strong organizational culture, I maintained open communication with directors, board members, and stakeholders. I lead efforts to identify and onboard talented staff and volunteers to support our mission.Through thoughtful leadership and an unwavering dedication to excellence, I was committed to creating transformative theater experiences that left a lasting impact on the audience and community.

As an Administrative Assistant at Laura’s Home, I supported program operations and staff in a Christ-centered environment. I managed client data systems, ensuring accuracy and confidentiality throughout the client journey—from intake to program exit. I oversaw the development, maintenance, and continuous improvement of client management software, trained staff on its use, and provided ongoing technical support.I prepared and reviewed quarterly and annual reports, ensuring accuracy and clarity in statistical data to track program outcomes effectively. My responsibilities also included managing invoices, scheduling clients, and coordinating with community outreach volunteers to foster engagement and enhance program impact.Collaboration with security, caseworkers, and program facilitators was central to maintaining up-to-date and accurate programming schedules. I utilized Microsoft Access, Excel, and Teams to streamline processes and ensure the timely delivery of resources, reports, and materials. Additionally, I managed office supplies, maintained organized files, and supported community engagement initiatives.Through strong time management, process optimization, and dedication to client confidentiality, I contributed to the mission of Laura’s Home.Core Skills and Accomplishments:Managed client data with a focus on confidentiality and accuracy.Reviewed and edited detailed quarterly reports for program evaluation.Coordinated community engagement efforts, scheduling clients, and volunteers.Proficient in Microsoft Access, Excel, Word, and Teams for data management and reporting.Oversaw invoice reporting, resource allocation, and office administration.Maintained efficient processes through delegation and time management.Mission Alignment:In this role, I aligned my professional work with my faith-driven commitment to serve others, uphold biblical principles, and support The City Mission's impact on the community.

Experienced Administrative Assistant with a strong background in supporting high-level academic and professional roles, including serving as the Mellen Chair Administrative Assistant at John Carroll University. Adept at managing diverse administrative tasks, coordinating academic schedules, and supporting faculty initiatives to enhance organizational effectiveness.Demonstrated expertise in event planning, including organizing lectures, conferences, and departmental activities, while ensuring seamless coordination of resources and logistics. Skilled in calendar management, correspondence, and preparing detailed reports and presentations for departmental and institutional needs.Known for fostering collaboration among faculty, students, and staff by providing exceptional service and attention to detail. Passionate about supporting academic excellence and contributing to the success of higher education institutions.

As an Executive Administrative Assistant at the Federal Reserve Bank of Cleveland, I provided high-level, confidential support to the Senior Vice President and Director of Economics, as well as four officers and a team of over 54 economists. My role encompassed managing critical functions for the Research Department and facilitating seamless communication between key stakeholders, including the Bank President, Federal Reserve system peers, and the Board of Governors.Key responsibilities included overseeing the production and timely delivery of the system-wide Beige Book and supporting Federal Open Market Committee (FOMC) activities, including sensitive reporting and the coordination of Cleveland staff debriefings. I was instrumental in organizing large-scale meetings, workshops, and conferences for 150+ participants, managing logistics such as travel, agendas, reimbursements, and client services with precision and professionalism.With a strong focus on efficiency and collaboration, I maintained cooperative relationships across departments, managed administrative operations, processed travel expenses, and ensured the effective onboarding and training of temporary employees, new hires, and college interns.My ability to manage highly sensitive and complex projects with discretion and attention to detail contributed to the success of the Research Department’s initiatives and supported the Federal Reserve’s mission of fostering economic stability.

Experienced and passionate Girl Scout Troop Leader with over 15 years of dedicated service, mentoring and guiding more than 30 girls from their first steps in kindergarten to their final years of high school. As a mentor, organizer, event planner, and collaborator, I created a supportive and empowering environment that nurtured personal growth, leadership development, and a lifelong commitment to service.Led and organized impactful programs, including camping trips, skill-building activities, badge earning, and award ceremonies, fostering teamwork, resilience, and confidence among troop members. Ensured each girl gained hands-on experience in leadership and governance by facilitating Girl Scout delegate council roles, engaging them in membership policy decision-making, and providing real-world opportunities for leadership growth.Supported every member in achieving the Bronze Award, with half the troop earning the Silver Award, and proudly guided three girls to achieve the prestigious Gold Award—the highest honor in Girl Scouts. My troop earned recognition as a Super Troop at the council level, a testament to the program's consistent excellence and collaborative spirit.Beyond awards and recognition, I prioritized building a community of strong, capable leaders prepared to make a difference in their communities and beyond. From planning large-scale events to creating meaningful mentorship moments, I instilled in each girl the values of courage, confidence, and character.

13 years of experience as Executive Support for FIRST Robotics Judges and a Committee Board Member for the Buckeye Regionals, coordinating and managing over 25 judges and board members annually. Provided high-level support to a distinguished panel of C-Suite executives, engineers, and industry leaders from NASA, leading technology firms, and other major organizations in the science and technology fields.Oversaw all aspects of judge recruitment, onboarding, and offboarding, ensuring a seamless process aligned with organizational standards. Managed complex schedules, timelines, and deliverables, including planning and facilitating judge training sessions, coordinating logistics for training dinners, and scheduling regional volunteers to support event operations.Delivered event planning expertise, organizing comprehensive programs to ensure effective participation of judges and volunteers. Maintained strong communication with FIRST representatives to ensure alignment on goals and deliverables, and conducted post-event debriefings to capture judges' perspectives for continuous program improvement.Demonstrated expertise in stakeholder engagement, event logistics, and operational management, consistently fostering a collaborative environment to ensure the success of each event.

Dedicated and disciplined professional with experience as a commissioned officer in the U.S. Army Reserves. Served as a Finance Officer, managing financial operations to ensure compliance, accountability, and efficiency within military units. Played a pivotal role in overseeing budget planning, financial reporting, and resource allocation to support mission-critical objectives.Demonstrated expertise in financial management, payroll systems, and fiscal policy implementation while ensuring adherence to military standards and regulations. Skilled in problem-solving, decision-making, and leadership in high-pressure environments. Known for fostering teamwork, precision, and operational excellence. Committed to leveraging military experience to drive organizational success and financial integrity.