Paula Wilson, Phr-Ca Email and Phone Number
Senior HR leader with demonstrated expertise aligning organizational "people processes" with changing corporate growth needs and overarching strategic objectives—including leading the design/implementation of targeted initiatives to enhance corporate culture and employee engagement. Recognized throughout career for expertise in all facets of HR operations and compliance, as well as the ability to build and maintain superior working relationships with executives, managers, and cross-functional employee groups. Extensive recent work in the area of HRIS, training, and customer success leadership, including the production of detailed compensation and workforce analytics data. Extremely accountable and collaboration-driven work style, including the ability to complete key projects under intensive deadlines and time constraints.Areas of expertise include:• HR Team Leadership, Mentoring & Development• Strategic Workforce Planning • Compensation & Benefits Strategy / Total Rewards• Executive Coaching & Leadership Development• Employee Relations, Engagement & Retention • Performance Management & Evaluation Systems• HRIS Selection & Implementation• HR Analytics & Data Management • Employee Learning & Development • Organizational Development & Succession Planning• Change Management & Restructuring • Regulatory Compliance (FMLA, EEO, ADA, etc.)Educational credentials include MBA and BA degrees, combined with numerous professional HR certifications including PHR-CA & SHRM-CP credentials. Software proficiency spans work with numerous HRIS, payroll, and business applications including Salesforce, Paychex, ADP, Paylocity, SentricHR, ServiceNow, Zendesk, MS Office, and G Suite.
Radford Data & Analytics
View- Website:
- radford.com
- Employees:
- 187
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Senior Manager, Global Training & Support - Hr & Benefits/Compensation ConsultingRadford Data & Analytics Oct 2020 - PresentSan Jose, Ca• Initially hired as manager by this leading HR consulting and benefits firm, receiving subsequent promotion to senior-level management role and leading a series of intensive ongoing training, education, and consulting functions related to the company's flagship Radford McLagan Compensation Database• Develop and implement training programs and associated collateral materials for both internal staff and external clients, leading technical and HR-focused training presentations to over 3,500 personnel to date • Served as PM on the company's recent ServiceNow implementation and as post-implementation group manager for the US Customer Success team; contributions include extensive work on system-related Knowledge Base management, configuration, and maintenance• Collaborate with product management, operations, and sales teams on the identification/deployment of new product features, incorporating customer advocacy feedback to ensure optimal user experience; additionally train clients on how to leverage the platform for salary benchmarking purposes• Design and develop videos, webinars, and website content for the HCA platform and Knowledge Base—serving as an SME to both internal and external users on utilizing the system for best results• Participate in testing/validating software UX features during the design phase, in addition to producing a range of usage reports and analytics documentation for the sales, operations and executive teams
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Hr ManagerMonterey County Office Of Education Nov 2019 - Oct 2020Salinas, Ca• Took on leadership team role overseeing HR for this governmental agency, managing 4 HR specialists and recruitment staff and providing training, compliance, and HR generalist support for 24 district offices• Member of team that guided the agency's COVID-19 response and post-pandemic return to work plan• Drove process improvements to existing HR functions, in addition to training staff on new best practices• Led internal investigations into harassment complaints to gather facts and determine appropriate actions• Designed and conducted training seminars to hundreds of employees across various County departments• Coordinated a layoff in Aug 2020 impacting 100+ employees, handling all planning, WARN Act notification, and collective bargaining needs• Member of Collective Bargaining Agreement (CBA) team that negotiated a new union staff pay agreement -
Hr ManagerAllen Brothers Oil, Inc. Jul 2016 - Nov 2019Watsonville, Ca• Provided strategic HR input as a member of the executive team, overseeing a variety of HR/payroll functions and leading an organizational restructuring initiative to transition the business and its 50 employees to a new franchise as part of an acquisition event• Analyzed all internal processes/procedures related to training, HR and payroll—designing a new staff training and onboarding program to preserve the company culture during evolution to a larger entity• Managed payroll processing, compliance, training, safety, and all Workers Compensation issues• Benchmarked salaries and updated the company's compensation structure, pay bands, and bonus plan • Modernized/enhanced employee experience via the implementation of health and welfare benefits for all staff (as opposed to just managers, previously)—increasing staff retention by 4%• Streamlined/created candidate pipeline reducing time to fill from an average of 30 days to 20
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Human Resources Manager1St Capital Bank Apr 2014 - Jun 2016Monterey, Ca• Took on HR oversight for this community bank, handling all strategic/tactical HR functions and driving a series of improvement initiatives to enhance efficiency, save cost, and raise the bar on workforce planning• Hired eight qualified candidates in first 90 days ad redesign/launched a new performance management program including compensation philosophy, grades/ranges and career-pathing for several job tracks• Developed and facilitated trainings for both staff and supervisors on software, policies, and skills• Managed all benefits and insurance needs including health, dental, and life plans—partnering with brokers and carriers on renewals, audits, and the adoption of new plans to optimize coverage and spend• Handled all leave of absence administration activities and related state/federal compliance needs • Managed semi-monthly payroll for 70+ employees via an integrated timekeeping system (Paychex/TLO)
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Human Resources ConsultantPaychex Jul 2005 - Mar 2014Watsonville, California, United States• Provided HR-related support to a large client base and the largest territory in the business unit, receiving rapid promotion to a senior-level role and serving as an SME in the company's cutting-edge payroll solutions• Advised clients on an extremely broad range of HR issues including HR policies/procedures, performance management systems, recruitment, employee relations, and regulatory compliance• Recommended and delivered 30+ high-quality educational presentations related to topics such as sexual harassment, performance appraisals, job descriptions, change management, and discipline/termination• Maintained positive relations with ~60 client leaders and HR teams, educating them on emerging HR best practices and ensuring customer success in terms of their usage of all Paychex products• Consistently received a "10 out of 10" rating for customer service, HR knowledge, and client satisfaction -
Recruitment CoordinatorMcgraw Hill Jul 2004 - Jul 2005Monterey, California, United States• Initially hired in recruitment department by this leading publisher, transitioning within a year into the development department to drive program management activities related to state tests and assessments• As Recruitment Coordinator, supported a team of 4 recruiters in performing all related administrative functions, as well as EEOC compliance issues—and personally recruited for all lower-graded positions -
Human Resources AdministratorDriscolls Apr 1998 - Jul 2003Watsonville, California, United States• Recruited to oversee HR for this agricultural firm, in addition to managing administration of the HRIS system• Managed benefits programs, overseeing ADP HRIS implementation and various vendor relationships • Developed/implemented staff training programs related to company culture, including facilitating an annual "Driscoll's University" program to educate staff on the company's unique history and heritage• Member of internal team tasked with building a new corporate culture and set of vision/mission/values -
Benefits CoordinatorOrrick, Herrington & Sutcliffe Llp Apr 1999 - Feb 2002• Gained extensive early-career HR experience supporting this 1200-employee international law firm• Traveled regularly to offices in U.S. to train staff/managers on benefits programs and coverage issues• Appointed to project team working with outside consultants to implement a new PeopleSoft HRIS system
Paula Wilson, Phr-Ca Education Details
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Master Of Business Administration - Mba -
Art History, Criticism And Conservation
Frequently Asked Questions about Paula Wilson, Phr-Ca
What company does Paula Wilson, Phr-Ca work for?
Paula Wilson, Phr-Ca works for Radford Data & Analytics
What is Paula Wilson, Phr-Ca's role at the current company?
Paula Wilson, Phr-Ca's current role is Senior Manager, Global Training & Support - HR & Benefits/Compensation Consulting.
What schools did Paula Wilson, Phr-Ca attend?
Paula Wilson, Phr-Ca attended Western Governors University, University Of California, Berkeley.
Who are Paula Wilson, Phr-Ca's colleagues?
Paula Wilson, Phr-Ca's colleagues are Veronika Morley Kent, Subha Chandran, Gayle Navarro, Kim Walters, Erika Gustafson, Rosa Farinha, Amandeep Johal.
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