Paula Shaw Email and Phone Number
With 15+ years of leadership experience in banking operations, compliance, risk management, and customer service, I am a strategic, goal-focused professional who delivers cost-effective and data-driven solutions for the financial industry. I currently serve as the Senior Vice President of Managed Services at Celerit Technologies, a leading provider of information technology services and products for clients across various sectors.In my previous roles, I have led and supported multiple initiatives to streamline operations, optimize systems, enhance quality, reduce risks, and improve customer satisfaction. Some of my career achievements include saving over $120K in vendor labor costs, participating in fifteen acquisitions and two divestitures, implementing new software tools, and performing complex analytics and evaluations. I have advanced expertise in key banking systems, data analytics, research, process improvement, and team-collaboration skills. I am passionate about leveraging my skills and knowledge to help Celerit Technologies and its clients achieve their strategic objectives and exceed their expectations.
Sullivan Bank
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Senior Vice President Deposit OperationsSullivan Bank Aug 2024 - PresentSullivan, UsMy role involves optimizing processes, enhancing customer experience, and driving innovation to ensure seamless and secure deposit transactions. With a focus on efficiency and compliance, I work with a team to implement best practices and leverage technology, ultimately supporting Sullivan Bank’s commitment to delivering exceptional financial solutions and maintaining robust operational integrity. -
Senior Vice President Managed Services & OperationsCelerit Technologies Jul 2022 - Aug 2024Little Rock, Ar, UsAn MSP that has been providing Outsourced Operations, Operations Management Consulting, and Network Management to the financial services industry for over 35 years. -
Bank Operations ConsultantGossage Performance Consulting Jan 2022 - Jul 2022Consulting company helping financial institutions with technology selections, optimize their operational efficiency, manage risks effectively, and adapt to evolving market trends and regulatory requirements.
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Senior Vice President OperationsBank Ozk Jul 2003 - Jan 2022Little Rock, Arkansas, UsA large regional U.S. financial institution with 250+ branches in 10 states and $34B+ in AUM.Led efforts with teams of up to 70 at 240+ branch bank with 32B+ AUM to realign operations and improve systemics with strategic planning, automation, trending technology upgrades and integrations, transaction processing, risk management, compliance, customer care/service, project and vendor management, quality assurance, and bank integrations. -
Account ManagerSecurity Pacific Financial 1995 - 1996Managed a successful loan production portfolio. Met with prospective commercial clients to solicit new business, negotiated contracts for sales finance dealers, and met regularly with current vendors to maintain sales finance dealer relations.
Paula Shaw Education Details
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Arkansas Tech UniversityPublic Relations -
Arkansas Tech UniversityBusiness Banking -
Project Management Training Institute (Pmti)Project Management Professional (Pmp) -
Arkansas Tech UniversityBanking Business Technology
Frequently Asked Questions about Paula Shaw
What company does Paula Shaw work for?
Paula Shaw works for Sullivan Bank
What is Paula Shaw's role at the current company?
Paula Shaw's current role is Senior Vice President @ Celerit Technologies | Managed Services Operations | Marketing | Consulting | Relationship Management Author of "Mastering the Art of Influence".
What schools did Paula Shaw attend?
Paula Shaw attended Arkansas Tech University, Arkansas Tech University, Project Management Training Institute (Pmti), Arkansas Tech University.
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