Paula Thompson

Paula Thompson Email and Phone Number

Senior Business Manager - Cybersecurity Threat Intelligence Center @ Microsoft
Reno, NV, US
Paula Thompson's Location
Reno, Nevada, United States, United States
Paula Thompson's Contact Details

Paula Thompson personal email

n/a
About Paula Thompson

Experienced Operations and Finance leader with a background in supporting transformational change, developing operational team structures, and creating data driven insights to enable key decision making. Analytical and structured in problem solving, with a relentless focus on enhancing the customer experience. Passionate about creating collaborative and inclusive environments and building connections with others. Open to learning, curious, and brave in the face of new experiences. Committed to supporting and coaching early in career talent. #leavetheladderdown

Paula Thompson's Current Company Details
Microsoft

Microsoft

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Senior Business Manager - Cybersecurity Threat Intelligence Center
Reno, NV, US
Website:
microsoft.com
Employees:
231118
Paula Thompson Work Experience Details
  • Microsoft
    Senior Business Manager - Cybersecurity Threat Intelligence Center
    Microsoft
    Reno, Nv, Us
  • Microsoft
    Business Manager - Strategy And Operations
    Microsoft Nov 2021 - Present
    - Supported multi-stage integration of two organizations, combining to a $600M+ budget and 1200+ person global organization, including the resulting consolidation and optimization - Oversight of the budget and headcount (HC) management for the resulting organization, including launching a new HC management reporting solution and creating a fully automated HC exception process- Led fiscal year 2023 Strategy & Planning process for a 500+ person global organization and fiscal year 2024 budget planning process- Project Management leader on a variety of special projects including optimizing Azure Cloud spend across Microsoft global sales organization, creating efficiencies in org’s procurement policies and procedures, restructuring of organization communication and collaboration tools, and defining/leading the organization’s culture program- Responsible for workspace management and led back to work programs and related workspace planning for Sales and Operations headquarters
  • Microsoft
    Strategic Customer Management - Business Operations
    Microsoft Feb 2020 - Nov 2021
    Reno, Nevada Area
    - Build effective collaborations across key stakeholders (finance, compliance, program launch, BPO, etc.) to create custom end-to-end customer solutions on a $2Bn+ portfolio- Partner directly with Strategic Customers to ensure effective operational support and overall positive customer experience - Created semi-automated solution that enabled a 60% efficiency gain across Microsoft’s modern cloud sales process - Lead Microsoft Business Operations Intern recruiting program and co-developed the early in career development program
  • Microsoft
    Operations Deal Manager, Americas Operations Center
    Microsoft Jul 2019 - Feb 2020
    Reno, Nevada Area
    - Provided key channel partner and sales organization support across the Great Lakes and Northeast regions- Accountable for resolving broken deal structures across the entire Americas portfolio - Member of a virtual global team responsible for delivering cross-region solutions on Global deals and initiatives - Developed data analytics and Power BI reporting that allowed insight into previously unknown business opportunities
  • Microsoft
    Credit Manager, Consumer And Devices
    Microsoft Jul 2017 - Jul 2019
    Reno, Nevada, United States
    - Managed credit risk and process improvement for $1B AR portfolio for OEM, IoT and Xbox 3rd Party Publishers- Responsible for transforming the credit & collection strategy for WW Retail & Online stores AR portfolio, including the development of a custom workflow management solution- Partnership with key stakeholders in defining and implementing WW Retail & Online Stores channel strategy - Functional leadership of a 30-person outsourcing team across three locations, including target setting and performance management - Direct engagement with myriad customers and stakeholders across sales, product groups, operations, and finance
  • Microsoft
    Senior Business And Credit Analyst - Credit Services
    Microsoft Jul 2016 - Jul 2017
    Reno, Nevada
    - Responsible for analyzing and writing the executive communications of the monthly global AR performance which was published to the finance leadership and other executive leaders- Coordinated, managed, and communicated the organization’s Rhythm of Business leading into the quarterly Treasury Financial Statement Review (TFSR) which supports Microsoft’s Balance Sheet Review - Collaborated with multiple teams across the finance organization to ensure compliant and timely reporting of AFDA and other metrics for the quarterly financial statements
  • Microsoft
    Finance Intern
    Microsoft Jun 2015 - Aug 2015
    Reno, Nevada
    - Authored a successfully implemented White Paper defining the opportunity to create a solution to achieve leadership’s vision for a One Microsoft reporting tool- Delivered a project summary, key learnings and recommended next steps to global leadership team in final presentation- Collaborated with and leveraged the knowledge of other Microsoft teams across the globe
  • Casey, Neilon & Associates, Llc
    Accounting Intern
    Casey, Neilon & Associates, Llc Feb 2015 - May 2015
    - Assisted with individual tax returns- Completed 100+ payroll audits for small businesses- Calculated projected workers’ compensation and investigated discrepancies - Experienced in Pro Systems tax software
  • Gibson, Gale & Associates
    Bookkeeper
    Gibson, Gale & Associates Apr 2014 - Feb 2015
    - Independent management of multiple small businesses’ finances with the use of QuickBooks- Monitored deadlines and make payments for client invoices and confirm account balances with vendors- Reconcileed clients’ bank accounts, accounts receivable, and accounts payable on a weekly basis - Constant communication with clients regarding all financial transactions such as bill pay, payroll coordination, and sales/use tax implications
  • Arizona Public Service (Aps)
    Predictive Maintenace Intern
    Arizona Public Service (Aps) May 2013 - Aug 2013
    - Prescribed a solution to lubrication failures in a real world power plant’s equipment facilities - Interfaced with maintenance department, supervisors, and vendors to customize a solution to lubrication failures - Presented 30-minute final design proposal and solution to panel of APS executives

Paula Thompson Skills

Autocad Solidworks Microsoft Office Microsoft Excel Microsoft Word Powerpoint Quickbooks Bookkeeping

Paula Thompson Education Details

Frequently Asked Questions about Paula Thompson

What company does Paula Thompson work for?

Paula Thompson works for Microsoft

What is Paula Thompson's role at the current company?

Paula Thompson's current role is Senior Business Manager - Cybersecurity Threat Intelligence Center.

What is Paula Thompson's email address?

Paula Thompson's email address is pa****@****oft.com

What schools did Paula Thompson attend?

Paula Thompson attended Uc Berkeley Extension, University Of Nevada, Reno, University Of Nevada, Reno.

What skills is Paula Thompson known for?

Paula Thompson has skills like Autocad, Solidworks, Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Quickbooks, Bookkeeping.

Who are Paula Thompson's colleagues?

Paula Thompson's colleagues are Divyanshi Taneja, Maibusab Ambalagi, Lakshmi Sagar, Zafor Shekh, Mohammed Mohamed Adel, Jagraj Singh, Mohamed Makhtari.

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