Paula Thompson Email & Phone Number

Reno, Nv, Us

Reno, Nv, Us

- Supported multi-stage integration of two organizations, combining to a $600M+ budget and 1200+ person global organization, including the resulting consolidation and optimization - Oversight of the budget and headcount (HC) management for the resulting organization, including launching a new HC management reporting solution and creating a fully automated HC exception process- Led fiscal year 2023 Strategy & Planning process for a 500+ person global organization and fiscal year 2024 budget planning process- Project Management leader on a variety of special projects including optimizing Azure Cloud spend across Microsoft global sales organization, creating efficiencies in org’s procurement policies and procedures, restructuring of organization communication and collaboration tools, and defining/leading the organization’s culture program- Responsible for workspace management and led back to work programs and related workspace planning for Sales and Operations headquarters

Reno, Nevada Area

- Build effective collaborations across key stakeholders (finance, compliance, program launch, BPO, etc.) to create custom end-to-end customer solutions on a $2Bn+ portfolio- Partner directly with Strategic Customers to ensure effective operational support and overall positive customer experience - Created semi-automated solution that enabled a 60% efficiency gain across Microsoft’s modern cloud sales process - Lead Microsoft Business Operations Intern recruiting program and co-developed the early in career development program

Reno, Nevada Area

- Provided key channel partner and sales organization support across the Great Lakes and Northeast regions- Accountable for resolving broken deal structures across the entire Americas portfolio - Member of a virtual global team responsible for delivering cross-region solutions on Global deals and initiatives - Developed data analytics and Power BI reporting that allowed insight into previously unknown business opportunities

Reno, Nevada, United States

- Managed credit risk and process improvement for $1B AR portfolio for OEM, IoT and Xbox 3rd Party Publishers- Responsible for transforming the credit & collection strategy for WW Retail & Online stores AR portfolio, including the development of a custom workflow management solution- Partnership with key stakeholders in defining and implementing WW Retail & Online Stores channel strategy - Functional leadership of a 30-person outsourcing team across three locations, including target setting and performance management - Direct engagement with myriad customers and stakeholders across sales, product groups, operations, and finance

Reno, Nevada

- Responsible for analyzing and writing the executive communications of the monthly global AR performance which was published to the finance leadership and other executive leaders- Coordinated, managed, and communicated the organization’s Rhythm of Business leading into the quarterly Treasury Financial Statement Review (TFSR) which supports Microsoft’s Balance Sheet Review - Collaborated with multiple teams across the finance organization to ensure compliant and timely reporting of AFDA and other metrics for the quarterly financial statements

Reno, Nevada

- Authored a successfully implemented White Paper defining the opportunity to create a solution to achieve leadership’s vision for a One Microsoft reporting tool- Delivered a project summary, key learnings and recommended next steps to global leadership team in final presentation- Collaborated with and leveraged the knowledge of other Microsoft teams across the globe

- Assisted with individual tax returns- Completed 100+ payroll audits for small businesses- Calculated projected workers’ compensation and investigated discrepancies - Experienced in Pro Systems tax software

- Independent management of multiple small businesses’ finances with the use of QuickBooks- Monitored deadlines and make payments for client invoices and confirm account balances with vendors- Reconcileed clients’ bank accounts, accounts receivable, and accounts payable on a weekly basis - Constant communication with clients regarding all financial transactions such as bill pay, payroll coordination, and sales/use tax implications

- Prescribed a solution to lubrication failures in a real world power plant’s equipment facilities - Interfaced with maintenance department, supervisors, and vendors to customize a solution to lubrication failures - Presented 30-minute final design proposal and solution to panel of APS executives

Certificate, Data Analytics

Master Of Business Administration - Mba

Bachelor'S Degree, Accounting

Activities and Societies: Alpha Kappa PsiBeta Alpha Psi