Paula Dang Email & Phone Number

United States

- Develops and leads the implementation of a multichannel strategy and supporter journey for the midlevel and subset of $10,000-$24,999 major donor audiences in collaboration with channel owners, with goals to increase revenue and upgrades from these donors through relevant and donor-centric engagement. Sets annual targets and evaluates progress and pivots needed to achieve goals.- Develops, leads, evaluates, and improves “one to some” outreach plans to midlevel donors including personalized outreach and supporter journeys in collaboration with the in-house team or outsourced resources; ensures alignment between personalized outreach and other channels.- Develops and leads marketing strategy for target donor audiences and makes decisions regarding content, tests, and communication cadence for this audience.- Collaborates with Sr. Prospect Researcher and IGET Development Officer on prospect qualification and leads midlevel stewardship portfolio development to ensure midlevel donors are receiving appropriate treatment based on capacity and interests.- Provides leadership in the development of the annual upgrade plan for midlevel donors to ensure enough donors are in the major gift prospect pipeline to meet organizational and program revenue goals.- Engages a subset portfolio of high-tiered midlevel donors, building relationships and engaging in the full donor cycle through personalized, multi-channel communication, including solicitations.- Leads and develops the donor advised fund and other non-cash gift (e.g., gift annuities, etc.) marketing strategies to target donor audiences across channels.- Establishes goals for the performance of the program in coordination with the Director, Marketing Strategy and monitors and reports on program priority metrics; modify as necessary.

United States

Portfolio Management- Manage a personal portfolio of over 4,800+ donors/prospects in the Northeast, Southeast, and Western region of USA (23 states) and Puerto Rico to drive growth of CARE USA's President's Circle individual giving program through a personalized one-on-one cultivation, solicitation, and stewardship plan with donors which includes Zoom meetings, phone calls, personalized email communications, ongoing written communication, one-on-one donor meetings and events.- Review data for donors in Salesforce on an ongoing basis to ensure data hygiene and accuracy, both for external vendors and for internal tracking and reporting purposes.Fundraising Coordination- Coordinate with Prospect Research, Major Gifts, and Planned Giving teams to identify, qualify, and manage prospects.- Collaborate with Advocacy team to develop and execute regular outreach and engagement with donors based on CARE USA's regional and national activities.Direct Marketing Planning and Implementation- Create and implement an annual plan for multi-channel direct marketing cultivation, stewardship and solicitation of Mid-Level Giving donors and prospects designed to meet the fundraising needs of CARE USA which includes creating creative content for donors via mailings, email, phone and videos. Collaborate with CARE's Marketing and Communications team, external vendors, and other members of the team as appropriate.

Tampa, Florida, United States

- Lead, manage, and motivate Community Donations Coordinator, Seasonal Community Donation Associate(s), and volunteers/interns in community donations responsibilities.- Build and manage portfolio of existing and new in-kind and drives donors to develop donor relationships. This includes identifying, cultivating, soliciting, and stewarding donors and potential donors by making phone calls, sending emails or notes, scheduling meetings, sending follow-up solicitations for in-kind support, applying for donation request programs, and collaborating with the Advancement and Volunteer Services team when appropriate. Support growth and conversion strategies to further engage in-kind partners through recognition program and volunteerism, financial partnerships, and special events. Support coordinating stewardship of in-kind donations with financial donations, fundraising and programs events, or volunteerism, when applicable.- Create, implement, and maintain strategies and plans to raise needed in-kind commodities to offset annual operating budget, including maintaining seasonal cycle for proactively recruiting in-kind donations, securing collection drives, virtual wish lists and registries, and direct contribution of food, toys, hygiene items, baby products, school supplies, and other needed items.- Work collaboratively with Associate Vice President of Donor Experience and internal teams during the holiday season to identify and develop new and existing holiday partner relationships through cultivation and stewardship.- Track cultivation and stewardship of donors, including oversight of moves management system for in-kind donor communication. Document all donor in-kind gift transactions following current procedure, as well as donor contact in Raiser’s Edge database. Actively review and update drive donor treatment, strategies, and drives and gift processing procedure documentation. Review and present contact/action reports when requested.

Tampa, Florida, United States

- Build and manage donor relationships, including identifying, cultivating, soliciting, and stewarding donors and potential donors. Support growth and conversion strategies to further engage in-kind partners. Support coordinating stewardship of in-kind donations with financial donations, when applicable.- Create, implement, and maintain strategies and plans to raise needed in-kind resources to offset annual operating budget, including maintaining seasonal cycle for proactively recruiting in-kind donations and securing community drives collections. Continue to improve strategies for managing community barrel placement for effectiveness. Seek and research innovative ways to increase drive engagement and build in-kind supply inventory. Assist with development of in-kind and drives marketing materials.- Provide management, coordination, and partnership with leadership and other departments for key drives-related and program events.- Manage and coordinate all drive efforts externally and internally, including communication with donors and affected Ministries’ departments and oversight and scheduling of all operational pick-ups through the Logistics team and partner organizations on behalf of Metropolitan Ministries. Management of regular and seasonal staff in these and other community donation responsibilities.- Track cultivation and stewardship of donors, including oversight of moves management system for in-kind donor communication. Actively review and update drive donor treatment strategies and documentation. Document all donor in-kind gift transactions following current procedure, as well as donor contact in Raiser’s Edge database; review and present contact/action reports as requested. Meet personal goals and actively contribute to the achievement of team and organizational targets/goals as outlined in KPI reports and in the annual plan. Provide or present progress updates and support cross-functional teams. Support the holiday center operation as directed.

Tampa, Florida, United States

- Work with leadership to create and implement strategies and annual plans for raising needed in-kind resources for the annual operating and capital budgets; craft an annual plan and calendar to proactively recruit in-kind donations and community drives/collections of food, toys, and other needed items for Metropolitan Ministries.- Develop a strategy to manage community barrel placement to ensure most effective usage; assist with development of collateral marketing materials.- Maintains up-to-date in-kind needs list and calendar with input from inventory manager and key Ministries’ staff. - Manages donor relationships including direct fundraising responsibilities to identify, cultivate, solicit and steward donors and potential donors to the Ministries including phone calls, follow-up solicitations and/or transition to advancement team members. - Track cultivation and stewardship of donors, including oversight of moves management system; prepare contact reports and briefings and document all contact in Raiser’s Edge database. - Manage and coordinate all drive efforts externally and internally, including communication with donors and affected Ministries’ departments and scheduling all operational pick-ups needed to be done on behalf of Metropolitan Ministries. - Provide management and oversight with input from leadership and in partnership with other Ministries’ departments of key drives’ related and program’s events including holiday drives, the annual Backpacks of Hope event,, Feed the Children, and other annual events. Represent Metropolitan Ministries with community partners and events and proactively assist with addressing hunger issues in our community.

Tampa, Florida

- Coordinate drive efforts externally and internally, including communication with donors and affected Ministries’ departments and scheduling all operational pick-ups needed to be done on behalf of the Ministries. - Manages donor relationships including direct fundraising responsibilities to identify, cultivate, solicit and steward donors and potential donors to the Ministries including phone calls, follow-up solicitations and/or transition to advancement officer(s). - Train seasonal staff members to perform their duties in our department.- Track cultivation and stewardship of donors, including oversight of moves management system. - Prepare drive reports, spreadsheets, powerpoint slides, briefings and documents of all information in Raiser’s Edge database.

- Cultivated, solicited and steward relationship with nonprofit partners to find opportunities for claimants and create long time partnerships to meet organizational goals.- Pulled claimant referrals from queue, locate and secure nonprofit placements.- Scheduled start dates after receipt of physician approvals.- Conducted show tasks (meet and greet/ start), notify employers and adjusters then update file status.- Created and tracked invoices for all client claims.- Performed initial follow ups, creating and updating contacts in CRM.- Assisted with training new hires and employees in CRM and daily tasks.

- Contact and work primarily with employee campaign coordinators to assist in planning and contact effective campaigns.- Provided accounts with campaign materials and making presentations.- Presented to corporate companies about United Way and the programs their pledges support during the campaign season.- Worked with accounts to host events and table about United Way.- Maintained records for assigned accounts including results and campaign activities.- Provided an evaluation with recommendations for each assigned account, outlining future growth opportunities.

Gte Financial

- Created new memberships and maintain existing member accounts.- Identified, recommended and sold appropriate GTE Financial products and services to members.- Coordinated and executed weekly on-campus events to raise awareness of GTE Financial.- Developed and facilitated financial literacy seminars, workshops and programs.- Established partnerships with the University of South Florida, the University of Tampa and Hillsborough Community College.- Supervised Recruitment Committee and created strategies to recruit prospective interns and employees.

University Of South Florida Alumni Center

- Fostered positive and long-lasting relationships with current students, alumni, and parents.- Updated information of all prospects in our database to ensure accuracy.- Raised funding for financial aid, scholarships and university programs.