Paula Shanahan D'Ercole Email & Phone Number

Foxboro, MA

Newton, MA

Quincy, MA

• Responsible for researching databases and locating individuals for a vehicle repossession company
• Utilized ten different databases to locate vehicles
• Carried a daily caseload of approximately 30 repossessions

Foxboro, MA

• Transitioned from administrative assistant to editor of final client reports for a global mystery shopping company
• Verified and edited approximately 20 reports per day
• Managed daily office operations and supported the president and four account managers
• Acted as mystery shopper

Hingham, MA

• Right-hand person to presidnet of growing private investigation firm that grew from 2-20 employees during my tenure.
• Managed all investigators, support staff and outside typists
• Edited and approved approximately 60 investigative reports weekly
• Liaison between claims adjustors, attorneys and clients
• Interviewed and trained all staff
• Conducted field investigations and prepared reports