Paula Knight Email and Phone Number
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Analytical mind driven by organization and processes. Comfortably works with stakeholders across all verticals within large organizations, as well as clients using the BA mix of soft and technical skills, and the curiosity for solving complex problems.Flexible and organized with diversified skillset that include technology, education, and collaboration. Exhibits strong verbal, listening and written skills to comfortably interact and establish rapport with all levels of organizations and public. Adept at prioritizing and completing tasks in a timely manner while maintaining attention to detail. Self-directed in project management; exhibits the ability to learn and adapt quickly in a dynamic environment. Designs and plans instruction that is differentiated based on students’ needs and abilities.
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General Dynamics Information TechnologyMadison, Va, Us -
Business Process Analyst AdvisorGeneral Dynamics Information Technology Mar 2023 - PresentFalls Church, Virginia, Us
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Customer Success Senior Solutions EngineerEnergyorbit Feb 2021 - Mar 2023• Salesforce Administrator for multiple clients managing system requirements, configuration, user experience• Provide technical knowledge and guidance to team members through review of implementation plans to include configuration, testing, and validation of business requirements.• Member of an internal working group focused on enhancing the energyOrbit product that is made up of senior developers, senior project managers, and executive team members• Elicit requirements for new features to satisfy both business and system needs of the client• Implement new configurations per business requirements via Salesforce technology• Produce reports specific to business requirements specific to client needs• Liaison with the development team providing business requirements and technical specifications• Analyze how to import and maintain external data into the energyOrbit system
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Senior Customer Success AnalystEnergyorbit Jun 2017 - Jan 2021• Provide ongoing support to clients• Salesforce Administrator managing system requirements, configuration, user experience for multiple clients• Create use cases and testing scenarios• Test and validate new functionality while maintaining documentation of implementations• Customer advocate, triaging and resolving issues on the energyOrbit platform• Configure the energyOrbit platform to meet client’s business needs using the Salesforce technology• Produce reports specific to business requirements specific to client needs• Liaison with the development team providing business requirements and technical specifications to continuously enhance the product• Analyze how to import and maintain external data into the energyOrbit system
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Scrum MasterSilverchair Dec 2016 - May 2017Charlottesville, Virginia, UsProvide daily leadership and coordination to one or more Agile teams. Responsible for ensuring the Agile Team is working efficiently and effectively by synchronizing activities and removing obstacles in the way of successful delivery. Partners with the Product Owner to ensure the team understands the team's purpose, deliverables, and schedule to deliver on the business commitments. -
Senior Business Analyst/ScrummasterSilverchair Aug 2012 - Dec 2016Charlottesville, Virginia, Us Requirements gathering and collaboration with designers and developers Collaborates with a team of software developers, designers, and quality assurance professionals (product managers, product strategists) to meet product development objectives and deadlines Serves as ScrumMaster within the Agile methodology Identifies and solve inefficiencies and weaknesses during a project’s life cycle and sprint Built a non-agile team up to a very efficient self-organized agile team by motivation and instilling accountability using agile methodologies
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Mathematics TeacherEastern View High School Aug 2011 - Jun 2012
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Mathematics TeacherAlbemarle County Public Schools Aug 2007 - Jun 2011Charlottesville, Virginia, Us -
Assistant Softball CoachMadison County High Feb 2004 - Jun 2007* Provided direct supervision of student-athletes.* Helped organize and schedule practice sessions on a regular basis to develop the athletes' greatest potential* Applied discipline in a firm and positive manner* Assisted the Head Coach with his coaching needs.
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Head Volleyball CoachMadison County High Aug 2004 - Dec 2006* Provided direct supervision of student-athletes, assistant coaches and volunteer coaches.* Organized and scheduled practice sessions on a regular basis to develop the athletes' greatest potential* Applied discipline in a firm and positive manner
Paula Knight Skills
Paula Knight Education Details
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James Madison UniversityIntegrated Science & Technology -
Trailhead By Salesforce
Frequently Asked Questions about Paula Knight
What company does Paula Knight work for?
Paula Knight works for General Dynamics Information Technology
What is Paula Knight's role at the current company?
Paula Knight's current role is Salesforce Administrator, Business Process Analyst Advisor.
What is Paula Knight's email address?
Paula Knight's email address is pk****@****bit.com
What is Paula Knight's direct phone number?
Paula Knight's direct phone number is +143429*****
What schools did Paula Knight attend?
Paula Knight attended James Madison University, Trailhead By Salesforce.
What are some of Paula Knight's interests?
Paula Knight has interest in Health, Children, Education, Economic Empowerment.
What skills is Paula Knight known for?
Paula Knight has skills like Agile Methodologies, Sdlc, Scrum, Software Documentation, Requirements Gathering, Project Management, Sql, Requirements Analysis, Software Development, Business Analysis, Editing, Program Management.
Who are Paula Knight's colleagues?
Paula Knight's colleagues are Marge Drexler, Karla Frazier, Michael Allen, Antoneisha Waiters, Jacob Johnson, Mark Perez, Prashant Gongidi.
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