Own overall operational architecture/design across products for client solution by managing the development and documentation of the Operations Model for the proposed solution. Engage required specialists, third parties, and is the liaison between sales and the delivery organizations.Assess operational feasibility.Consolidate multiple requirements across disparate offers into one cohesive operational solution.Create complex and strategically important custom operational… Show more Own overall operational architecture/design across products for client solution by managing the development and documentation of the Operations Model for the proposed solution. Engage required specialists, third parties, and is the liaison between sales and the delivery organizations.Assess operational feasibility.Consolidate multiple requirements across disparate offers into one cohesive operational solution.Create complex and strategically important custom operational architectures to meet client needs and handoff to transition teams. Show less

Chief Financial Officer for Town of Wenham responsible for all financial recommendations to the Town Administrator, Board of Selectmen, and the Finance & Advisory Committee.Prepared annual operating budget.Coordinated analysis of debt capacity and worked with investment bank.Interacted with federal and state agencies.Oversaw preparation of payroll warrants, vendor warrants, and employee benefits.Mechanized Collector's and Treasurer's process with software… Show more Chief Financial Officer for Town of Wenham responsible for all financial recommendations to the Town Administrator, Board of Selectmen, and the Finance & Advisory Committee.Prepared annual operating budget.Coordinated analysis of debt capacity and worked with investment bank.Interacted with federal and state agencies.Oversaw preparation of payroll warrants, vendor warrants, and employee benefits.Mechanized Collector's and Treasurer's process with software integration.Managed Accounting and Treasurer/Collector staff. Show less

Worldwide leader in data and communications services• Managed team of 12 program managers providing pre- and post-sales support to enterprise accounts including financial institutions, retailers, pharmacies, petroleum companies, and service organizations for AT&T's Worldwide Customer Care organization• Served on AT&T Leadership Team executing AT&T's strategic initiatives• Drove performance excellence and customer satisfaction, expanding $18 million annual lifecycle revenue to more… Show more Worldwide leader in data and communications services• Managed team of 12 program managers providing pre- and post-sales support to enterprise accounts including financial institutions, retailers, pharmacies, petroleum companies, and service organizations for AT&T's Worldwide Customer Care organization• Served on AT&T Leadership Team executing AT&T's strategic initiatives• Drove performance excellence and customer satisfaction, expanding $18 million annual lifecycle revenue to more than $50 million in additional business annually for each of six years• Successfully implemented over 200 external client data networks across 20,000 sites on time, positioning AT&T for additional revenue opportunity and growth in data and telephony• Conducted comprehensive pre-sales and post-sales analyses for end-to-end WAN/LAN connectivity, ensuring implementation of optimum solution to meet specific needs for clients worldwide.• Closely managed operational vendor issues, working directly with Fortune 500 vendors to increase efficiencies, reduce costs, and ensure client satisfaction Show less

Managed all aspects of AT&T Solutions’ relationship with a Fortune 50 pharmacy including design, engineering, project management, lifecycle, contracts exceeding $100 million, costing/margins, management center support, metrics, engineering, and interoperability.Effectively negotiated and executed vendor management contracts, yielding sales product line growth and a template for accurately executing contract terms

Led and developed a team of 11 Data Sales Executives covering more than 80 customers, including Fortune 100 accounts. Drove a base of $25 million in core data, achieving 36% year-over-year revenue growth at 110.5% of quota attainment in 1999

Data Sales Executive, Profile Initiative Organization (1995-1998)Winback focus of major business. Awarded Gold Club status two consecutive years for sales results in excess of 110%