Paula Bates Email and Phone Number

I work out of my home office as a freelance writer, editor, proofreader, and transcriptionist. -Works in podcast production, providing written content such as blog posts, show notes, social media posts, and more to accompany a variety of different podcasts-Writes content or copy for websites, newsletters, marketing materials, and more-Specializes in “intelligent verbatim transcription” services for businesses, researchers, writers, etc. -Proofreads and edits fiction and non-fiction work of any length—from corporate emails to e-book manuscripts and everything in between-Prepares, formats e-book manuscripts for publication on Amazon and other platforms

Managed a rapidly growing field marketing team of brand ambassadors across multiple regions including Texas, Oregon, and Washington. Internally promoted to this position after working eight months as brand ambassador. -Conducted phone screenings, remote and in-person interviews, and trainings to build and maintain a strong team of brand ambassadors-Provided effective communication and support for a team of brand ambassadors across multiple locations by staying in constant contact, being available for all inquiries, booking travel for events, and ensuring all employees are set up for success-Developed positive relationships with our product vendors and event location managers through communication and personal market visits-Tracked sales performance across multiple, weekly road show events -Assisted the Field Marketing Manager with sales projections and strategies to grow our revenue

Promoted Teton Waters Ranch brand and products by educating the public about the benefits of grass-fed beef.- Tracked performance of roadshow demonstrations and inventory to improve sales across multiple locations- Collected customer feedback to constantly improve our products and customer service- Created and maintained positive relationships with product vendors and location managers to ensure continued event success

As the founder of Access Now, LLC., I created a wheelchair accessible travel guidebook for Paris from the ground up. I also designed the Access Now website and handled all marketing and SEO internally. The Access Now guidebook is currently recommended by Rick Steves to disabled travelers planning a trip to Paris. • Conducted extensive research on accessibility in Paris using online resources, expert interviews, and first-hand experiences on research trips• Wrote, edited, formatted, and self-published an accessible guidebook with over 70 pages of information for start-to-finish trip planning, including hotel, transportation, restaurant, and tour information; accessible trip routes and maps; all original photographs; accessibility phrases in French; useful contact information and resources; accessibility tips; and more• Designed a company website to promote the guidebook and provide accessibility resources • Wrote creative content for website to engage audience and establish brand credibility• Employed content marketing and social media marketing strategies to grow audience and potential client base

As the communications specialist, content writer, and editor at Sage Traveling, I created content with the primary purpose of driving the sale of travel services. • Created content for the company website, social media, and email campaigns that served as the primary method of driving all company sales• Served as editor for all written content to maximize the impact of company communications• Created new relationships and cultivated existing relationships with our partners and tour service providers across Europe• Owned all communications with French speaking partners and service providers• Conducted research on accessibility across Europe utilizing creative methods in conjunction with cold calling and emailing, internet research, and first-hand research trips to discover new service providers, client resources, and recommendations• Coordinated accessible trips with clients from start to finish, including accessible transportation, accommodation, and tour packages• Provided exceptional customer service for clients throughout the duration of the trip planning and execution process, including follow up for feedback and testimonials for company website• Curated client testimonials and photos for use in social media and content marketing on company website

Grew a photography business from the ground up, created a website and used SEO and social media marketing to attain clients.

Aided clients in academic and business writing projects by providing formatting and grammatical evaluation and consultation.

• Selected, edited, and published weekly photo-centric website content• Facilitated and implemented online marketing in social media and offsite search engine optimization (SEO) to increase website visibility

Produced copy on assignment or by enterprise for the City News Desk.