Paula Lacerda Email and Phone Number
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Paula Lacerda personal email
Extensive experience of more than 19 years in Supply Chain areas – Operations, Distribution, Customer Experience, and, in the last 5 years working in Business Development area, built on multinational’s companies: Technology & Automotive & Pharma & Retail's Segment.Dynamic leader and team builder, proven persuasion and influence skills, working in multicultural environments with diversity teams. Leading teams to maximum results and people development/engagement. Leading complex projects, from review, diagnostics, as far as optimizing and rearranging process and structures, ensuring maximized results and operation excellence.Large experience driving infrastructure and multi-modal logistics operations, projects, since conception up to final negotiations and delivering startups.Demonstrable track record of driving all components of the P&L to optimize business performance. Management on relevant budgets, continuous laying down results in line or above stablished results;Strong commercial development at new and current customers (hunting & farming), ensuring quality, customer satisfaction, SLA achievement and P&L targets.Master in Business Administration degree. Native Portuguese, communication in English and knowledge in Spanish.
A.P. Moller - Maersk
View- Website:
- maersk.com
- Employees:
- 27916
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Head Of Business Development For Contract Logistics | EcsaA.P. Moller - Maersk Sep 2023 - PresentBusiness Development Head focused on: fulfillment, distribution, cold chain and depot Products, main roles: development, new leads, business conversion => Win Ratio Conversion.Responsible for building end-to-end solutions for target accounts (must win) & team engagement.Sponsor in the Development of the Assertive Pipeline - Salesforce, for: Lifestyle, Retail, Tech, Auto, Cold Chain.Strong interpersonal relationships with the Global Accounts Customers, as well as with the internal Directors Global Accounts.Contract Audit Analysis: commercial, operation and SLA items responsible.
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Business Development ManagerA.P. Moller - Maersk Apr 2021 - Sep 2023
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Senior Key AccountGeodis Jan 2020 - Mar 2021Responsible for New Business in Transport & 4PL Management, conversion of some important accounts in Technology and FMCG segmentsManagement and execution of Transport Solutions & General Purchasing Audit, ensuring Project excellence.Strong interpersonal relationships with the Global and National accounts.Pipeline Management & Salesforce Super User -
Account Manager & Outbound OperationsDhl Supply Chain Feb 2018 - Apr 2019Responsible for the Retail operations as of VF Timberland, LEGO and NIKE. In charge of the customer experience & Outbound & Distribution & LLP areas.Achievement of the customer’s SLA’s & renews & customer aging & New business & Continuous daily improvement in operations.Premium Doors Project Implemented achieving a performance of 99%, these “doors” representing 70% of the customer’s volume.Exceptional customer’s relationship and improvement in the Gallup by 25% compared to the previous year 138(heads) and 3shifts.Robustness in the P&L of managed the accounts (revenue + margin%). -
Account Manager & Outbound Operations | PanalpinaPanalpina Jun 2016 - Feb 2018Operation Manager, responsible for Telecom & Auto operations: NOKIA, ERICSSON, BMW, Harley Davidson, focus on distribution & special service, approximately 78Mi R$/year/. Robustness in the P&L of managed accounts (revenue + margin%).Compliance with SLA’s & contractual readjustments & aging & New business & necessary action plans.Excellent relationship with customers, high NPS of accounts and 'Gallup' of 93% in leadership (40heads) -
Operations Manager - Outbound & Customer ExperienceCeva Logistics Dec 2013 - Jun 2015Management of all subjects realated to the customer under my responsibilities as of P&L, performances, achievement of all SLA's agreed, aging, team management, customer's meetings,EBTIDA, new business and customer's retention.Led the Start Up of a major global telecommunications business winning the "A Supplier" position for three consecutive quarters. Won the "Best Transport Provider" Award from Huawei Telecom.Led the “Freight Payment Project” linking scanned delivery receipt via TMS achieving an accuracy of 99% on information and an improvement on cash flow of 97%.Improved the process of customers Revenue through POD Management, with a decrease of R$ 180M in value of late deliveries.Part of solution design committee's for transport, management and warehousing related to new business. Management of important operations as HP, Universal Music, Officer Distribuidora, Huawei Telecom, Philips CL & Philips Lighthning. -
Operations Supervisor - Outbound & Customer ExperienceCeva Logistics De Transportes Oct 2010 - Dec 2013Lead Start Up Projects as operations of HP, Huawei and Universal Music same as Phase out when needed ensuring all performances, EBTDA and all items related these agreements;Management of HP operation with a revenue of R$ 36mi year.Responsible of Transport Management Segment, leading a time of 35 employees, 25 Suppliers for Philips CL & Philips Lightning’s operation.
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Warehousing & DistributionContinental Oct 2002 - Nov 2010Project management for Logistics (warehousing & distribution) for Brazil and Argentina through BID’s conducted with headquarter. I performed along with the USA team the Project of moving Tires DC for the subsidiary in Argentina.Lead warehouse lay out for the new site/operation of tires distribution center.Management of “Express distribution Project” as a focal point leader.WMS Key User.Supplier Development & monthly meetings following their performances and agreements.Lead management warehouse including annual official inventory, monthly cycle, occurrences, slow movers and appointment deliveries segregated. Support for headquarter (Germany) leading remotely the Built to Suit project for Distribution Center in Brazil & Argentina.Management of all Foreign Trade related to tires inbound from port each Continental Plants.
Paula Lacerda Skills
Paula Lacerda Education Details
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Fundação Getúlio VargasLogistics, Materials, And Supply Chain Management
Frequently Asked Questions about Paula Lacerda
What company does Paula Lacerda work for?
Paula Lacerda works for A.p. Moller - Maersk
What is Paula Lacerda's role at the current company?
Paula Lacerda's current role is Area Head of Business Development | Contract Logistics na A.P. Moller - Maersk | MBA em Logística.
What is Paula Lacerda's email address?
Paula Lacerda's email address is pa****@****dis.com
What schools did Paula Lacerda attend?
Paula Lacerda attended Fundação Getúlio Vargas.
What skills is Paula Lacerda known for?
Paula Lacerda has skills like Supply Chain Management, Cadeia De Fornecedores, Armazenagem, Transportes, 5s, Indicadores Chave De Desempenho, Sap, International Logistics, Logistics Management, Logistics.
Who are Paula Lacerda's colleagues?
Paula Lacerda's colleagues are Samir Chaskar, Vanessa Peñaherrera, Edmund Koh, Ryan Whittaker, Shaul Hameed, Noppon Mingmongkolwat, Malarvizhi Ganesan.
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Paula Lacerda
Gerente De Compliance Na Cotação Rendimento Câmbio | Abt2 | Mba Controladoria, Auditoria E ComplianceSão Paulo, Sp2cotacao.com.br, cotacao.com.br -
Ana Paula Silva Ruiz Lacerda
São Paulo, Sp -
Paula Lacerda
Salvador, Ba -
Paula Lacerda
Salvador, Ba
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