Paula Joppa Email & Phone Number

Minneapolis, Mn

Greater Minneapolis-St. Paul Area

• Inaugural Chair of organization-wide Connections EEG• Created templates to streamline calculations for monthly medical expense journal entries• Reconciles four monthly bank statements to the appropriate general ledger accounts• Prepares and processes journal entries to record financial transactions• Analyzes and prepares budget revenue and expense forecasts for special accounts• Summarizes budget information for users upon request• Assists in year-end processes and annual audit• Analyzes general ledger expense and revenue accounts upon request• Reviews revenue/expense reconciliations between budget and actual data• Builds and publishes the annual budget book with input from various service center staff• Acts as budget specialist for Finance-related service centers, inputting data and changes as necessary during the budget process and monitoring the year-to-date expenses for these service centers

Metropolitan Airports Commission

• Assisted the Concessions team by administrating lease processes & utilizing problem-solving, financial, and technology skills• Designed and implemented new processes to improve communication clarity and timeliness with the MAC Finance team • Created queries in JD Edwards EnterpriseOne for proactive contract management of concessions lease files and critical dates to ensure compliance and verify that required reports and documentation are completed in a timely manner• Analyzed lease files and mitigated potential MAC liabilities in Concessions Agreements by identifying and communicating areas of non-compliance or potential non-compliance• Communicated with MSP Jobs committee and community resources to assist tenants in staffing fully to maximize revenue• Administrated hours of operations and closed captioning audits of concessions tenants and verified tenant compliance• Coordinated logistics and team materials for two 2016 benchmarking trips to a total of eleven airports• Created process flow diagrams new processes

• Received facilities service requests and coordinated information for emergency and non-emergency calls for service• Entered, tracked, and reported key inventory and distribution management database• Responded to tenant and public inquiries, and resolved complaints in a timely manner• Prepared general correspondence, reports and presentations• Initiated work orders for MSP airport facilities• Maintained electronic and paper files• Processed mail, fax and copy requests

I worked as a Humera Temp at the Metropolitan Airports Commission.• Received facilities service requests and coordinated information for emergency and non-emergency calls for service• Entered, tracked, and reported key inventory and distribution management database• Responded to tenant and public inquiries, and resolved complaints in a timely manner• Prepared general correspondence, reports and presentations• Initiated work orders for MSP airport facilities• Maintained electronic and paper files• Processed mail, fax and copy requests

Woodbury, Mn

• Maintained participant, income, and expense records for multiple programs• Provided customer service via email, telephone, written publications and interpersonal contacts• Trained and supervised 100 volunteers and 500 participants• Composed, proofread and edited documents for department and office as necessary• Lead presentations for groups ranging from 30 to 450 people

Eagan, Mn

• Maintained participant, income, and expense records for multiple programs• Provided customer service via email, telephone, written publications and interpersonal contacts• Trained and supervised 60 volunteers and 350 participants• Composed, proofread and edited documents for department and office as necessary• Lead presentations for groups ranging from 30 to 150 people

Pipestone, Mn

• Created and maintained department budget and participation records• Provided customer service via email, telephone, written publications and interpersonal contacts• Trained and supervised 30 volunteers and 250 participants• Composed, proofread and edited weekly bulletin, quarterly newsletter, and other documents as necessary• Lead presentations for groups ranging from 30 to 150 people

Bachelor'S Degree, Accounting

Activities and Societies: Oustanding Accounting Senior Award Delta Mu Delta Honor Society 18th Annual Leadership Challenge Conference –.

Master Of Arts (M.A.), Pastoral Ministry, 4.0

Courses included Human Relations, Leadership, and Theology.

Bachelor Of Science, Education, 3.80

Activities and Societies: Kappa Delta Pi, Gamma Tau Chapter; National Society of Collegiate Scholars; Alpha Lambda Delta Honor Society.