NKD is a next generation employee engagement agency. We exist to make the world of work better and we do it for some of the worlds most loved brands.We're passionate about employee engagement, customer experience and brand cultures. We combine our expertise in strategic consulting, learning and development and creative communications to shift thinking, change behaviour and transform performance for some of the world’s most exciting brands.We specialise in helping clients identify their unique people challenges. Our success is built on delivering practical and engaging people solutions that actually make a difference.

I facilitate diverse training and offer coaching in Exceptional Customer Service, Management and Leadership Behaviours. My bite-size workshops and 121 coaching will help you:Manage yourselve - Explore your mind with MBTI, Resilience Works, Bounce Back, Presentation Skills, Having Presence...Manage your team - Influence & Persuade, Change Management, Giving & Receiving Feedback, Team Building...Manage your company - Culture, Values & Behaviours, Setting Direction, Vision & Strategy

At MOO, we love great design and believe it can work wonders for every business. That’s why we make it simple to create beautiful, expertly crafted business stationery and promotional materials that’ll help you start conversations, open doors and strengthen relationships.

INTERIM CONSULTANT | FACILITATOR | TRAINER | COACH | MENTORI offer 'on demand' customer service, management and leadership development training for all employees. To give you and idea of what I'm currently training on here's my top 7 bite-sized workshops which clients are choosing for their business: Who am I?; Having Presence; Presenting with Impact; Accountability; Resilience at Work; Growth Mind-set; Handling Challenging Conversations...plus many more!Personalised, bite-sized workshops that are dynamic, fully interactive and action-packed providing maximum value for your time invested. Ranging from 90 minutes, 3 hours to one day, sessions are appropriate for individuals and groups depending on the tailored requirements of your organisation.I like to collaborate with key stakeholders to ensure bespoke workshops are fit for your organisation’s purpose. The key to success begins with building engagement in advance of the workshop so that delegates arrive eager to learn and primed for success. Post-workshop transference of learning to application in the workplace is facilitated by take-away tools and remote mentoring. I work with front-line sales associates, graduates, managers, leaders and directors on a 121 basis offering development through coaching and mentoring. Addressing real issues and guiding through solutions that are practical and results orientated mixing in some fun and building lasting relationships.In addition I am available to support your company through interim projects where I can share my knowledge and skills from prestigious retailers to help develop and grow your employees for future success.If you would like to have a chat with me please email:paula@bexceptional.org

Main responsibility is heading up the Leadership Development Team within Learning & Development. Within this role I am continuing to support high potential managers and leaders discover and develop their talents."Developing today's managers to tomorrow's leaders."Successfully achieving results whilst maintaining a positive work/life balance by working Term Time.

I have resumed my permanent role heading up the Management Development Team as the Head of L&D has now returned from mat leave.My current role involves developing all levels of management within Harrods.

Acting Head of L&D whilst the permanent Head is on mat leave.

From the 12th October I will be heading up the management development department for Harrods.

Key responsibilities are Leadership Implementation for 3500 peopleDriving efficiencies between multi Head Office sites

To set and deliver the M&S Leadership Development strategy by understanding and interpreting business requirements and creating development solutions to enhance the individual and organisational capabilities of M&S.

To gain line managment experience in Head Office. I managed a team of 4 Admin Assistants.