Paula (Dube) Keener, Lss Mbb, Pmp Email & Phone Number

Apex, Nc, Us

Durham, Nc, Us

• Partners with Business Leaders to identify, prioritize and implement divisional process improvements.• Trains, mentors, coaches, and leads staff for deploying lean six sigma methodologies and project management practices with a focus on improved process capability and reduced waste.• Manages the Salesforce.com Enhancement intake queue for division while partnering with the SFDC COE to ensure accuracy of business requirements, coordination of UAT and business readiness activities. Acts as SME for Salesforce.com project implementations. Work closely with business leaders to develop Salesforce.com roadmap.• Partners with Enterprise Business Process Excellence team to identify and implement robotics opportunities that have yielded significant savings for division.

Durham, Nc, Us

• Increased adoption of CRM tool, Salesforce.com, by 100%+ throughout Medium, Major and National Markets Segments by collaborating with Sales and Marketing SFDC users to eliminate pain points, build out requirements, define process flows, create procedures, implement change management, develop communications, ensure operational readiness and execute training.• Increasd internal efficiencies by streamlining processes and leveraging Salesforce.com to eliminate duplicate data tracking systems and reporting mechanisms.• Partnered with BPE on Enterprise-wide initiatives to ensure that new CRM, Quoting and Claims Engine Systems are successfully implemented in the Small Group Market Segment by leading process development, procedure creation and operational readiness for New Business and Retention Sales Teams.

Boston, Ma, Us

• Improved associate education on process improvement methodology and application by developing and executing Lean Sigma training for Defined Benefits operations associates.• Reduced the time to convert data from clients’ current recordkeeping systems to internal databases by 20% or $260,000 annually by planning and executing kaizen along with coaching of associates to monitor progress and suggest adjustments to sustain the improvements.• Reduced cost of client proposals by 30% while reducing the time and internal effort to assemble proposals by 30% resulting in $1M savings annually by leading project initiative to streamline processes, reduce handoffs and eliminate duplicate effort. • Improved regulatory compliance by leading several process improvement/IT projects that addressed regulatory gaps (ERISA, SOBN, 409A) for Defined Benefit and Health & Welfare Products.• Developed future service models and ensured operational readiness for many process improvement projects related to DB rollover, Fee Disclosure, Firstline Tool, Deconversions and Implementations.• Identified over $2+ million in savings by leading an internal Voice of the Associate program where I collaborated with associates, business partners and managers to prioritize and implement process changes.

Huntersville, Nc, Us

• Improved plant continuous improvement culture and performance through the deployment of Six Sigma and implementation of Lean Manufacturing quality methodologies.• Generated over $7M in savings including 50% reduction in inventory, significant reductions in labor costs and defects by prepping, leading and coaching employees through 40+ kaizen events.• Developed a process to work collaboratively with site leadership to identify, prioritize and track financials of Lean Sigma and capital improvement projects.• Expanded Lean Sigma PMO by creating, hiring and mentoring new Lean Sigma Engineer position.

Charlotte, North Carolina, Us

• Generated $1.26M in annual savings by leading the scope, design and implementation of a $1.7M robotic packaging process affecting 77 million pounds of product.• Improved speed of project execution and quality of improvement projects in the pipeline by increasing employee Six Sigma knowledge for 100+ salaried employees through the coordination and teaching of Green Belt training programs.• Increased plant Six Sigma certification rate by 20% in less than one year by managing, monitoring, and maintaining Six Sigma training and certification metrics. • Reduced defects, improved yields and achieved organizational certification goals by mentoring Green Belts and Black Belts in utilizing Six Sigma methodologies.

Charlotte, North Carolina, Us

• Managed and mentored a department of four (4) shift leaders and 220+ employees in fast-paced Tier 2 automotive supplier environment.• Improved pounds/labor-hour through department by 10% and saved $450,000 in first quality yield through department by setting departmental goals and leading 160+ million pound operation in achieving safety, quality, and productivity initiatives.• Ensured adherence to ISO and QS9000 quality standards, control plans and departmental procedures.• Reduced cost of poor quality through department by $112,000 annually by leading Six Sigma projects that identified root causes and eliminated beam reject defects and rework.• Improved department performance and department succession plan by implementing performance management initiatives including performance reviews and discipline process.

Charlotte, North Carolina, Us

• Increased sales of seatbelt product by $3M+ by partnering with external customers to develop new products that met demanding quality requirements.• Improved product yields resulting in an additional 120,000 + annual pounds in seatbelt capacity by leading production and quality yield improvements of 40+ million pounds of seatbelt polyester fiber through the use of Six Sigma methodology including root cause identification and control plan implementation.

Charlotte, North Carolina, Us

Various Positions Held during first several years at AlliedSignal which later became Honeywell.• Improved measurement system variability through the development and implementation of a Gage R&R Program.• Improved quality and plant performance by assisting productions engineers in performing statistical analysis and implementing SPC programs.• Improved plant quality standards compliance by participating on cross-functional team that was trained as internal auditors and was responsible for implementation and compliance to the QS9000 Quality Standard.• Improved speed of project execution by leading the development and execution of Six Sigma Yellow Belt Training for 100+ hourly employees.

Dearborn, Michigan, Us

- Assisted in performing gage R&R studies on various destructive and non-destructive testing machines.- Improved data collection processes for product test results- Performed various testing to support daily production