Paula Kelly Email & Phone Number

Murfreesboro, Tennessee

Partner daily with managers to support with Operations, Merchandisers and Sales Leads. Utilize company reports to identify opportunities for selling focus within store. Refer to conversion reporting, Conversion Action Plan, Store Summary Report, Dept Class Report, Email Capture, and Accessory Report. Ensure performance is being communicated and coached daily. Ensure adherence to payroll controls through daily projections and schedule audits. Train/ Coach and support Specialist Roles. Train/ Model Give 10 behaviors. Train/Coach/Model Experience Leader Program and Prevention through Service. Network/Recruit/1st Interview external AM candidates for future succession. Network/Recruit/Group Interview/Hire all Role Models. Complete all new hire paperwork on first day and partners with Operations Manager on monthly personnel file audit. Lead for daily use of Opening/Closing Compass. Complete/Post schedules and Zone Charts in Dayforce. Lead TOM Meeting while using DOL completed TOM Notes and the Daily Compass checklist. Leads AMs and Sales Leads through completion of Career Development Projects. Schedule time with AMs and Sales Leads to review previous results and game plan for upcoming weekly/monthly strategies to increase measurables. Be the leader with fashion and Style Guide compliance and ensure Role Models and managers are leading the way.

Lebanon, Tennessee

Directs client service efforts that are consistent with ANN INC. standards; coaches associates on client interactions to increase transactions and capture client opportunities. Develops team to accomplish store’s business objectives through recruitment, selection, coaching, investment, retention, and motivation. Ensures attainment of sales, payroll, and inventory shortage goals. Directs merchandise presentation, restocking, and recovery to maximize productivity. Understands the ANN INC. culture, and ensures compliance with all ANN INC. Values & Practices, and store operational standards. Additional responsibilities as assigned by District Manager, Regional Vice President, or Home Office. Develops business strategy and maximizes opportunities to generate additional store volume. Achieves quantifiable performances (e.g. Net Sales, ROV, Conversion, UPT, DPT, payroll, inventory shortage, Operational Assessments, and credit cards). Creates staffing matrix and controls payroll expenses; is able to articulate ANN INC.'s staffing process. Analyzes business reports regularly to identify inventory problems and/or areas of opportunity. Fosters a client-focused team environment as a floor coach, driving volume and anticipating clients’ needs. Achieves excellent client service by role modeling the ANN INC. service standards. Creates a learning environment for associates through use of ANN INC. tools. Adheres to Human Resource standards by following the general practices outlined in reference manuals. Recruits, selects, hires and develops diverse talent. Assesses associates consistently; reviews and communicates associate performance and deliverables. Proactively provides timely feedback to associates, rewarding and recognizing to drive retention. Holds self and associates accountable for achievement of financial results and statistical standards. Manages conflict and coaches by applying ANN INC.'s recommended processes.

Greater Nashville Area

Develops store management talent, leads store management workforce, hires management staff, ensures district-wide customer satisfaction and product quality, and manages the district's financial performance within district. Develops organizational capability, strategic and operational plans and measures results. Provides coaching, feedback, and developmental opportunities and builds effective teams.

Brentwood, Tennessee

Partner daily with managers to support with Operations, Merchandisers and Sales Leads. Utilize company reports to identify opportunities for selling focus within store. Refer to conversion reporting, Conversion Action Plan, Store Summary Report, Dept Class Report, Email Capture, and Accessory Report. Ensure performance is being communicated and coached daily. Ensure adherence to payroll controls through daily projections and schedule audits. Train/ Coach and support Specialist Roles. Train/ Model Give 10 behaviors. Train/Coach/Model Experience Leader Program and Prevention through Service. Network/Recruit/1st Interview external AM candidates for future succession. Network/Recruit/Group Interview/Hire all Role Models. Complete all new hire paperwork on first day and partners with Operations Manager on monthly personnel file audit. Lead for daily use of Opening/Closing Compass. Complete/Post schedules and Zone Charts in Dayforce. Lead TOM Meeting while using DOL completed TOM Notes and the Daily Compass checklist. Leads AMs and Sales Leads through completion of Career Development Projects. Schedule time with AMs and Sales Leads to review previous results and game plan for upcoming weekly/monthly strategies to increase measurables. Be the leader with fashion and Style Guide compliance and ensure Role Models and managers are leading the way.

Nashville, Tennessee

Nashville, Tennessee

Antioch, Tennessee