Paula K. Marzo Email & Phone Number

Hilton Head Island, Sc, Us

Hilton Head Island, South Carolina Area

Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).Ensure that signed contract paper work is accurate and contains all necessary information and documentation.Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval).Use computer systems and software packages to input, access, modify, store, or output informationEnter and retrieve data from computer systems using a keyboard, mouse or trackball.Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Hilton Head Island, Sc

Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme. On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-processable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins stackers; and stops equipment when distribution run or operation is completed. Runs machine reports, clears jams and contacts maintenance for assistance when required.Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place. Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters; may riffle or verify mail to ensure sortation accuracy as needed. In addition, may perform any of the following duties: provide service at public window for non-financial transactions; maintain records of mails; examine balances in advance deposit accounts; and record and bill mail requiring special service. Follows established safe work methods, procedures and safety precautions while performing all duties.

Bluffton,Sc

- Loads packages in delivery sequence in vehicle. - Delivers packages to customers along a prescribed route. - Sorts mail in delivery sequence for the assigned route.- Receives and signs for accountable mail.- Loads mail and packages in vehicle. - Delivers mail and packages to customers along a prescribed route or as an auxiliary assistant by a vehicle; collects monies and receipts for accountable mail; picks up mail from customers' roadside boxes. - Furnishes routine information concerning postal matters to customer.- Returns mail collected, undeliverable mail, and submits monies and receipts to post office.- Prepares appropriate time records. . - Provides for mail security at all times.

Hilton Head Island, Sc

- Responsible for operational controls at the Front Line Service Desk, Layaway and Jewelry. - Ensured Front Line Associates provided prompt, courteous and knowledgeable service to all customers. - Resolved customer service issues appropriately and competently. - Audited and approved all necessary Front Line paperwork. - Responsible for training and developing store Associates on customer service standards, register procedures and proper Front Line procedures and controls. - Analyzed customer data- Analyzed sales data- Recommended appropriate products/services/plans based on the customer's needs

Great Neck,Ny

Operations: - Responsible for the overall delivery of contracted services at client site- Act as the primary client contact for phone/walk-in/E-mail support- Assist client with job specs/requirements and job submission into the Web-2-Print Storefront- Modify/Create/Design client print collateral utilizing experience with Graphic Arts Design skills and software such as: Adobe Suite, FreeFlow Make Ready, Quark, etc.- Ensures proper staffing levels to guarantee delivery of SOWs/SOPs - Assign job requests to shop personnel based on priority and to maximize efficiency and effectiveness of the team- Facilitate "sunrise" and "sunset" communication meetings to foster an environment of team collaboration & success- Coordinates training of new employees, as required- Coordinates administrative tasks performed by Client Associates- Attend operations staff and/or/client meetings and act as an operations focal point for the accountCommunications:- Ensures day to day interface with account key contacts- Coordinates and leads internal and external site team meetings- Participates in internal and external account reviews Billing and expense management:- Performs timely submission of billing requirements with all associated reporting- Supply/Inventory management- Coordinates and fair shares overtime requirements- Tracks overtime to ensure proper billing- Provide general guidance and daily activity direction to approximately 5-10 Client Associates- Problem resolution and escalation- Use of organizational and time management skills to facilitate client deliverables

Melville,Ny

- Followed Xerox Service Excellence performance requirements. - Achieved customer satisfaction by consistently preparing, inspecting, compiling, and assembling projects accurately in a timely manner. - Met deadlines by working at a quick & steady pace while still maintaining quality/error free work. - Achieved Time Productive statistics by meeting standards established by the facility. - Demonstrated the ability to calibrate equipment by producing likeness in color and quality as required to match originals. - Demonstrated the ability to transfer files electronically by sending files from the network to color equipment. - Produced "error-free/perfect work" by demonstrating the operational knowledge of the use of the duplication equipment used in the location. - Maintained optimal machine performance by correcting simple machine problems (clearing jams, refilling toner, replacing machine oil, etc.) and having a working knowledge of machine codes to report, in the event of equipment failure. - Worked with InDesign, Photoshop, Fiery, Quar, Microsoft Office software

Hicksville,Ny

-Expertly skilled at comfortably connecting with customers in an open and informative way that supports the establishment of a Trusted Advisor relationship between the customer and Staples.-Curious about the customer’s business and needs beyond the initial transaction and is comfortable leveraging this trusted relationship to offer and provide solutions to support the customer’s copy and print needs.- Worked collaboratively with peers to ensure the department and customer’s needs are met- Demonstrated a passion for engaging with customers with the intent to identify and meet the customer’s needs. -Consistently sout out ways to provide service and solutions that will positively impact the customer’s experience and ensure Staples is always the customer’s first choice in all copy and print solutions.- Thrived in a fast paced complex working environment- Balanced competing priorities and flexing between many tasks at a given time. - Effectively prioritize and manage tasks and timelines to meet the customer’s needs. - Capitalizes on the order intake process as an opportunity to consult with the customer to understand the needs and make suggests that would enhance the final product.

Bachelor Of Science - Bs, Computer Science

Bachelor Of Arts (Ba), I/O Psychology

Activities and Societies: New Paltz Equestrian Team American Marketing Association

Associate Of Science (As), Business Administration And Management, Concentration In Marketing, 3.4

Activities and Societies: Alpha Beta Gamma ( President - 2010), Marketing Club ( President- 2009)