TURN CONVERSATIONS INTO SALES.Founded in May of 2018, ChatMarketing is a digital agency specialising in chatbots and conversational commerce. We are helping companies from e-commerce, healthcare, telecommunications, logistics and financial industries to reduce costs and increase sales by using NLP and AI chatbots for customer service automation and marketing.

🤖 Chatbot development services:- Messenger chatbots (FB, WA, Viber): chatbot shopping, customer support automation (NLP, AI).- Web chatbots: lead generation, web-routers, CS automation, integrated bots.- Chatbots for live chat services: Intercom, Zendesk, Freshdesk, etc.
📈 Digital marketing services:- Performance marketing: Facebook Ads, Google Ads, remarketing, analytics.
- Conversational marketing: interactive games, quizzes, sequences, sales automation, segmentation, list management and communcation.
🔬 Technologies and tools: DialogFlow, Wit.ai, Luis.ai, MongoDB, Manychat, Chatfuel, LuisAI, Node.js, React, Facebook Ads, Woocommerce, Prestashop, Magento, Shopify, Integromat, Zapier and more.
We are ready to apply our data and results driven hands-on approach to your project!

Men's hair styling and care focused e-commerce business.- 5 years of operation- Successfully delivered to 100+ countries- International wholesale distribution (barbershops, salons, e-com)- Organic social media following: 20k FB, 12k Instagram, 18k YoutubeRole: business operations, marketing strategy and execution, content creation, branding, b2b sales

E-Commerce company selling cosmetics and beauty products in Sub-Saharan AfricaKey roles and responsibilities:- Leading the marketing team to increase brand awareness, market share and profits through digital activities;- Taking responsibility for company's creative direction and branding;- Recruiting skilled team to ensure efficient workload and task delegation;- Communicating with company's marketing partners, agencies, freelancers and suppliers. Also working with influencers;- Marketing campaign planning and execution;- Running paid advertising campaigns on daily basis;- Analysis and decision making to run data-driven marketing;- Leading the front-end platform development and optimisation. Participating in back-end platform improvements and custom functionality;- Reporting and communication with CEO of the group. Representing digital and marketing departments in weekly management meetings.

Educational Online Business PlatformWeb development, graphic design, branding, client consultation and content creation.

During the period between 2009 and 2013, I was working as Freelance Web and Graphic Designer.