Paula Marcondes F. Rodrigues Email & Phone Number

Detail-oriented QA Analyst with a robust foundation in software testing and a passion for delivering exceptional software solutions. I hold a postgraduate degree in Software Engineering, focusing on QA and Testing, and I have over 10+ years of customer service experience with industry leaders like Walt Disney and Royal Caribbean, which has sharpened my ability to exceed user expectations. Proficient in manual testing, my skills in SDLC processes, coupled with strong analytical and problem-solving abilities, enable me to prosper in fast-paced environments. I'm excited to bring my expertise in test case development, defect tracking, and quality assurance best practices to contribute to dynamic tech teams.Proficient: Black Box, White Box, Integration, Acceptance, Usability, Portability, Exploratory, Regression, API; Planning and Strategy for Functional and Non-Functional Testing, Software Development Life Cycle (SDLC), Coverage, Metrics, Reporting, Root Cause Analysis, Agile, Scrum, Kanban, Jira, Confluence, Postman, Customer Experience, CRM, NPS.Intermediate: JavaScript, HTML, CSS, AI, VS Code, GitHub, Firebase, Charles Proxy, Trello, UX.Beginner: Automation, Cypress, Object-Oriented Programming (OOP), SQL, Google Analytics, Bitbucket, CI/CD.

Listed skills include Cpe, Business English, Esl, Teaching, and 19 others.