Development Operations Manager
CurrentAs the Development Operations Manager, I play a key role in supporting the development activities of the organization. Responsible for managing the internal operations of the Development Department, my job has two components. The first component is database and donor information management, which includes creating and updating operations policies and procedures, managing CRM database and donation processing, and supervising various donor giving software/platforms. The second component is to provide data insight to assist with outreach strategies and budget forecasting. This includes developing reports and dashboards that identify giving trends and provide analytics on these outcomes.