Paula Mattson Email and Phone Number
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Paula Mattson is a Program Management and Leadership Development Professional | Helping Organizations Achieve Strategic Goals and Operational Excellence | Developing Future Leaders at Orange County United Way. She possess expertise in program management, strategy, change management, pmo, project management and 45 more skills.
Orange County United Way
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ConsultantOrange County United Way Apr 2024 - PresentIrvine, Ca, UsContractor for 211OC, a key Orange County United Way service. Implementing operational excellence strategies within the business operations and supporting efforts to develop a countywide Data Exchange Framework (DxF). This initiative aims to enhance connections and efficiencies between health and social services providers, ultimately improving whole-person care for residents. My role involves collaborating with various stakeholders to streamline data sharing and optimize resource allocation, ensuring that local health and human service resources are effectively utilized.
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Director, Commercial & Industrial Customer ServiceSouthern California Edison (Sce) Jul 2021 - Nov 2023Rosemead, Ca, UsLeading SCE's account management team as they educate their commercial and industrial customers on programs and services that best fit their needs. Strategically develop and maintain relationships from C-Suite executives to small business owners by partnering to support their profitability, sustainability, and environmental goals. In addition to partnering with state and local economic development agencies to grow the regional economy and attract new businesses. SCE’s programs and services help customers reduce operating costs, manage energy wisely, and optimize opportunities to limit demand for electric power during critical operating periods through transportation and building electrification and demand side management. -
Director, Program Management OfficeSouthern California Edison (Sce) Aug 2018 - Jun 2021Rosemead, Ca, UsLeading program/project management, governance, finance, and supply management functions for SCE's Customer Service Re-Platform program. The program replaced SCE's 30-year-old mainframe-based solution with over 200 discrete application systems with SAP's S/4 HANA for Utilities with SAP Hybris Cloud for Customer solution to modernize their technology and improve service to customers.
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Vice President, Marketing & Business OperationsEdison Energy, Llc Apr 2015 - Aug 2018Irvine, California, Us -
Director, Strategic PlanningEdison International Feb 2014 - Apr 2015Rosemead, Ca, Us -
Director, President'S OfficeSouthern California Edison Aug 2012 - Apr 2014Rosemead, Ca, Us
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Director, Business Planning And Operational ExcellenceSouthern California Edison Sep 2011 - Aug 2012Rosemead, Ca, UsLeading business planning and operational excellence framework with an emphasis maximizing resources and funding through integrated planning, governance, and execution.
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Director, Edison Smartconnect™ Program OfficeSouthern California Edison Jun 2006 - Sep 2011Rosemead, Ca, UsLed the project management controls, budget/contract management, communications, organizational change management, and strategic planning functions for the smart metering program.
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Manager, Business Process IntegrationSouthern California Edison Jan 2004 - Jun 2006Rosemead, Ca, UsDeveloped and delivered enterprise process management, project management, and organizational change management capabilities in support of business transformation.
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Manager, Call Center OperationsSouthern California Edison Mar 1998 - Dec 2003Rosemead, Ca, UsDeveloped short and long-term business plans in support of delivering customer value, achieving operational excellence, and improving the organization work environment.
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Manager, Customer Satisfaction PlanningSouthern California Edison Nov 1996 - Mar 1998Rosemead, Ca, UsCreated and implemented a utility strategy and infrastructure for exceeding SCE’s Customer Satisfaction Goal, which included partnering with business unit leadership to sponsor and execute improvement initiatives. Created and launched SCE's Customer Hero employee recognition program.
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Customer Service And Information Technology DevelopmentSouthern California Edison Oct 1990 - Nov 1996Rosemead, Ca, UsCombination of several roles including customer call center operations and business analytical support for CIS and CSS information systems.
Paula Mattson Skills
Paula Mattson Education Details
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Mit Sloan School Of ManagementExecutive Certificate In Strategy And Innovation -
The Wharton SchoolExecutive Development Program
Frequently Asked Questions about Paula Mattson
What company does Paula Mattson work for?
Paula Mattson works for Orange County United Way
What is Paula Mattson's role at the current company?
Paula Mattson's current role is Program Management and Leadership Development Professional | Helping Organizations Achieve Strategic Goals and Operational Excellence | Developing Future Leaders.
What is Paula Mattson's email address?
Paula Mattson's email address is pa****@****sce.com
What is Paula Mattson's direct phone number?
Paula Mattson's direct phone number is +194939*****
What schools did Paula Mattson attend?
Paula Mattson attended Mit Sloan School Of Management, The Wharton School.
What skills is Paula Mattson known for?
Paula Mattson has skills like Program Management, Strategy, Change Management, Pmo, Project Management, Business Process Improvement, Leadership, Project Planning, Governance, Strategic Planning, Process Improvement, Management.
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