I am a Floating Support Team Leader at Plus Dane, based in Halton. I manage Halton Floating Support, a Halton Borough Council commissioned service. I worked as an Independent Living Advisor at Livv Housing Group until September 2020Prior to this I worked for the Riverside Housing Group as a Customer Service Centre Advisor and prior to that a Governance Administrator.Prior to this I worked at Knowsley Citizens Advice Bureau and also trained, voluntarily, to become a Generalist Advisor. Prior to this role I was a Facilities Co-ordinator for Huyton CLC (KMBC).I can work effectively as part of a team and am also capable of working unsupervised. I am able to prioritise my workload and meet deadlines.I use specialist databases to manipulate statistical reports on a day-to-day basis, and I am confident and competent in my use of all Microsoft Office applications.I have excellent communication skills and am confident in dealing with both internal and external customers by telephone, letter, e mail and face to face. I can type fast and to a high standard.I am committed to equality and diversity in both my professional and personal life. I am able to recognise my training needs for self development and can take responsibility for pursuing any relevant training.I am committed to meeting customer's needs and providing excellent customer care. I have a flexible approach to my role and am happy to take on new challenges and learn different roles within my workplace.
Listed skills include Public Sector, Administration, Research, Hospitality, and 15 others.