Paul Amsler Email & Phone Number

Tampa, FL, US

Tampa, Florida, United States

Tampa, Florida, United States

Supporting Global Application and Process Initiatives including designing, planning, and implementing an IT strategy that meets the company’s business objectives, delivers optimal return on investment, and maintains utmost security.

Tampa/St. Petersburg, Florida Area

ZENO Office Solutions is among the nation's largest and most respected consulting firms specializing in workflow assessment and optimization. Our business is uniquely positioned to help companies uncover and streamline their financial metrics, reduce operational expenditures and maximize their return from assets. We have successfully led Fortune 500.

• Provided windows and mainframe application floor support for Tax Examiners, supervisors, and management;
• Researched reports for workflow on a weekly basis utilizing SQL and Access databases;
• Researched and fixed mainframe lookup errors; monitored server activity for workflow; Created Excel databases and spreadsheet production reports;
• Communication hub between mainframe and imaging teams, and user to higher tier IT support;
• Analyzed system, user, and tax form errors under the mainframe system application

• Supervision of the imaging of tax payments and coupons in a highly productive environment;
• Batch editing, monitoring, and maintenance through the TMS system;
• TMS and Check 21 server monitoring;
• Various DVD backups of daily, weekly, bi-weekly, monthly and yearly reports and images;
• Employee Performance Reviews, leave maintenance, reports on employee statistics; workflow totals, bank deposit totals, batch deletions, system errors, time usage, and work backlog reports;
• Requested maintenance for machines;

Imaging of tax forms (i.e. pa 40, 1000, 65), imaging checks and coupons, quality control, data entry, tax form preparation

Diploma, Network And Internet Security Administration

Computer Engineering

High School Diploma, Academic