Paula Mulcahy

Paula Mulcahy Email and Phone Number

Training & HR Professional | CIPD @ Viska Systems
cork, munster, ireland
Paula Mulcahy's Location
Cork, County Cork, Ireland, Ireland
Paula Mulcahy's Contact Details

Paula Mulcahy personal email

About Paula Mulcahy

As a training and HR operations professional, I am skilled in enhancing individual and organisational effectiveness. I offer comprehensive training programs and coaching along with HR services like recruitment processes and exit interviews. I have experience working with diverse industries and nationalities, providing tailored solutions to meet individual client needs.For more information, please contact me at paula@customerconnections.ie.

Paula Mulcahy's Current Company Details
Viska Systems

Viska Systems

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Training & HR Professional | CIPD
cork, munster, ireland
Website:
viska.ie
Employees:
5
Paula Mulcahy Work Experience Details
  • Viska Systems
    Hr Manager
    Viska Systems Nov 2024 - Present
    County Cork, Ireland
    Recruiting staff, managing and organising HR operations.
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  • University College Cork
    Part-Time Lecturer
    University College Cork Sep 2024 - Present
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  • Customer Connections
    Training & Hr Consultant
    Customer Connections Aug 2013 - Present
    Cork
    Develop and implement comprehensive online and onsite training programs that align with client strategies and budgets to maximise ROI. Collaborate with clients on HR and personnel issues and provide coaching to enhance staff effectiveness.
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  • Training & Selection Services Ltd
    Training Partner
    Training & Selection Services Ltd May 2010 - Sep 2013
    Cork
    Collaborated with a training company to develop and launch a training strategy for the Munster market. Conducted training needs analyses, negotiated and managed Munster projects, and delivered corporate training sessions for various courses.
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  • Workhuman
    Consultant - Sales & Customer Service
    Workhuman Sep 2004 - Sep 2008
    Cork
    Developed and delivered sales presentations for international clients, consistently exceeding sales targets. Managed global accounts, assisted staff with customer service issues, and conducted detailed analysis of sales reports.
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  • Workhuman
    Operations Manager
    Workhuman Feb 2002 - Aug 2004
    Dublin
    Recruited, trained, and managed teams across Customer Service, Global Development, and HR departments. Implemented SOPs, onboarding plans, and performance metrics, serving as the senior operations contact for high-profile clients and overseas teams.
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  • Netcentives
    Manager Cs Operations
    Netcentives Mar 1999 - Sep 2001
    San Francisco Bay Area
    Led a team of 25 customer service agents and 5 supervisors, reducing operating expenses by 35% through outsourcing and technology efficiencies. Trained clients on software, evaluated service requirements, and contributed to budget forecasting for a $2.5 million department.
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  • Aba Search & Staffing
    Staffing Manager
    Aba Search & Staffing Nov 1996 - Feb 1999
    San Francisco Bay Area
    Oversaw hiring, training, and performance of the customer service department, developing metrics and reporting tools to enhance performance. Implemented new features to drive customer loyalty and retention, while analyzing competitive product positioning.
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Paula Mulcahy Skills

Training Coaching Management Development Operations Management Executive Coaching Management Performance Management Career Development Account Management Employee Engagement Personal Development Employee Training New Business Development Customer Service Organizational Development Talent Management Leadership Development Emotional Intelligence Customer Service Training Customer Service Management Process Improvement Talent Acquisition Customer Relations People Management

Paula Mulcahy Education Details

Frequently Asked Questions about Paula Mulcahy

What company does Paula Mulcahy work for?

Paula Mulcahy works for Viska Systems

What is Paula Mulcahy's role at the current company?

Paula Mulcahy's current role is Training & HR Professional | CIPD.

What is Paula Mulcahy's email address?

Paula Mulcahy's email address is ly****@****ail.com

What schools did Paula Mulcahy attend?

Paula Mulcahy attended University College Cork, Fetac, Munster Technological University.

What skills is Paula Mulcahy known for?

Paula Mulcahy has skills like Training, Coaching, Management Development, Operations Management, Executive Coaching, Management, Performance Management, Career Development, Account Management, Employee Engagement, Personal Development, Employee Training.

Who are Paula Mulcahy's colleagues?

Paula Mulcahy's colleagues are Alice Bolvin, Mattis Voss.

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