Facility Director & Senior Project Manager
Greater New York City Area
Oversaw facility operations in NJ and NYC, managed the facilities budgets, directed routine maintenance, responded to emergencies, managed risk, managed contractors, and oversaw security.Oversaw client service managers in NJ and NYC, led hiring efforts in both locations, and directed new hire trainings and individual performance reviews.Oversaw and supervised project managers in NJ and NYC.Lead point of contact for clients on multi-city projects in the US and oversees. Managed all aspects of the project from bidding to invoicing stage and communicated with clients to understand and document the business objectives accurately.Collaborated with the client and our team to select the most appropriate research methodology and techniques. Oversaw project set up including screener editing, memo writing, creating/editing respondent profiles and check requests.Identified and evaluated potential risks pre - project, communicated concerns and strategies/ solutions with clients.Coordinated all on site client needs, minimized uncertainty, avoided any unwanted surprises and involved clients in the project as much as is reasonably possible.Managed office staff and developed clear, straightforward plans that motivated the team to reach a common goal. Maintained a positive and productive work environment for all employees.Planned and coordinated corporate events nationwide, as a member of the Project Management Event Planning Committee.