Paula Muller, Pmp, Csm, Mba Email & Phone Number

Portland, Oregon, Us

Scottsdale, Arizona, Us

Implementing multi-year program for global enterprise contract management system.

Palo Alto, Ca, Us

Implementing SAP IBP Response and Supply chain solution. Lead test workstream. Help drive agile and waterfall/hybrid best practices project and program management in the Transformation Program Center of Excellence. Working with stakeholders and Program Manager on training topics and transition management in support of test workstream.

Beaverton, Or, Us

Implemented retail global music solution. Engaged and driving global new vendor rollout and project kickoff planning. Partnered with business, IT stakeholders and 3rd-party vendors to successfully deliver and implement North America Retail brick and mortar new stores and strategic reset/remodels. Provided world class retail strategy, infrastructure and network architecture, digital enablement deployments, athlete mobile tools and consumer experiences. Integrated new initiatives that were part of new store openings.• Partnered with new global music provider, delivering innovative solutions within NIKE retail spaces, as well as establish consistency around support coverage globally enabling the new vendor to meet the service level agreement timelines and have fewer escalations.• Implemented new global solution into 2 North America new beacon doors (SoHo and Miami Beach) and Greater China existing doors offering tailored geographic consumer branding experiences and driving higher average sales. • Defined long term audio strategy, roadmap and global rollout implementation plan to forecast the next fiscal year retail audio execution with additional accuracy for an on time and within budget outcome.• Opened over 100+ North America new stores, completing 200 North America reset/remodels.• Operationalized US new store opening technology model process standards into Canada new stores resulting in on time infrastructure vendor installation completions and reduced risk to store opening date. • Provided team leadership evaluating software productivity tools developing for new store opening process flow helping to improve stakeholder and vendor dependency visibility and hand off and decrease project management complexity.

Palo Alto, Ca, Us

Managed software requirements process for the printer software semi-annual CD release. Connected with stakeholders prioritizing and breaking down requests into user stories for development teams. Tracked requirements completion status. Delivered process and efficiency improvements implementing requirements process into HP Quality Center. • Worked as certified Scrum master, leadership team member, transforming software lab from waterfall to Agile resulting in clear, concise software requirements, definitive sprint exit criteria and 75 percent defect reduction at end of release. • Supported requirements management, delivering over 225M software installations.• Instituted programs to dramatically improve software quality and improve schedule predictability, reducing complexity, code quality policies, automated testing and lean development practices.

Palo Alto, Ca, Us

Participated as founding member of startup group. Tasked with rapid development, prototyping and new product evaluation for customers such as Pizza Hut, Sesame Street, New York Times and graphic art agencies. Developed and delivered customer training, configuration and tailored solutions. • Improved account productivity with web based collaboration software, taking 1 week off each document revision cycle.

Palo Alto, Ca, Us

Technical marketing support engineer responsible for troubleshooting, problem and root cause resolution and influencing design teams to help reduce warranty costs, after market support and annual failure rate. •Customer early look programs resulting in early discovery of class issues saved the business one million dollars in warranty costs.

Palo Alto, Ca, Us

Lead market research demand planning and forecast analyst for integrated circuit monthly and five year revenue and unit forecast. Present demand and capacity metrics to the business unit. •Automate the manual forecast generation processes reducing forecast spreadsheet data error rate 50 percent and increased turnaround time by ten percent.

Palo Alto, Ca, Us

Developed data warehouse supporting supply chain and point of sale data. Provided leadership team and business stakeholders a dashboard for supply chain and point of sale information. Enabled more accurate decision making and forecast strategy.

Mba, Marketing

Business Information Systems, Business Adm