Paula Long Email & Phone Number

Lee's Summit, MO, US

Kansas City, Missouri, United States

• Lead the analysis, solutioning and delivery for Population Health products that captures member demographic data and writes to Snowflake tables for Power BI reporting.
• Functioned as IT Product Owner for Finance processes to include General Ledger, Receipt Processing, and Commissions. In this role, prioritize and led over a dozen user stories from discovery to implementation.
• Served as Subject Matter Expert (SME) for Receipt Processing cross-collaborating internally with five… Show more
• Served as Subject Matter Expert (SME) for Receipt Processing cross-collaborating internally with five business units and externally with three vendors.
• Cash flow data analysis to support enhancements to Finance processes and troubleshooting production issues.
• Launched and lead the research efforts to reverse engineer and document legacy code to provide business transparency to stale business rules that were degrading new product solutioning and causing accounting errors for.

Lees Summit, Missouri

• Partner with the Digital Product Owners in writing user stories for the web redesign and mobile projects. Features included comparing medical plans, member login, contact us, and marketing preference center.
• Data analysis for web account restrictions by member role and updating the data warehouse for Salesforce Marketing Cloud integration.
• Conduct stakeholder interviews with the Marketing and Customer Care departments to understand business problems and brainstorm… Show more
• Conduct stakeholder interviews with the Marketing and Customer Care departments to understand business problems and brainstorm solutions.
• Analyze current state and backfill missing requirements in SharePoint and Jama the company’s source of truth.
• Create user/work flows as needed for visualization of current state layered with new implementation requirements.

Kansas City, Missouri Area

• Maintain reference tables with permitted values and work with Data Governance when changes are needed.
• Maintain company identifiers and cross reference tables with various externally provided IDs mapped to ACI IDs.
• Document metadata, business rules, and quality rules for assigned Business Terms.
• Develop rules to match and merge external data with Warehouse data (master data management).
• Requirements facilitation and documentation for the CDM data warehouse project/team… Show more
• Requirements facilitation and documentation for the CDM data warehouse project/team.

• Assisting the startup of a new Assisted Living facility in Liberty, Mo. Researching technologies to improve quality living during retirement to include monitoring health related outcomes. Job responsibilities include:
• Lead analyst for Action Pact who is opening a new Assisted Living Facility in Liberty, MO called Norterre.
• Document Business Requirement Documents for the 20+ application solutions necessary for operating Norterre.
• Research and discovery of clinical solutions… Show more Assisting the startup of a new Assisted Living facility in Liberty, Mo. Researching technologies to improve quality living during retirement to include monitoring.
• Research and discovery of clinical solutions to support the Skilled Nursing Facility.
• Research and discovery of enterprise fitness membership solutions for the Healthy Living Center.

Leawood, KS

• Collaborate with business stakeholders to document current state business processes and future enhancements. Requirements take on several forms such as Use Cases, Spreadsheets, and UML diagrams.
• Transfer requirements to Jira stories in support of the Agile methodology.
• Assist Product owners with discovery initiatives for upcoming projects. Current working projects include Adaptive Learning with study remediation tools.
• Serve the Project Management Organization by… Show more
• Serve the Project Management Organization by participating in the Stage Gate progression. This could be documentation or verbal input.
• Hands on research of software tools for recommending business solutions. Examples are MarkLogic NoSQL database and Alfresco Content Management.

• Partner with Project Managers for documenting detailed project requirements.
• Attend daily development Scrum meeting.
• Assisted Project Managers with obtaining and tracking project Level of Efforts (LOEs). This includes reviewing timecards and reporting weekly actuals.
• Facilitate requirement meetings which include the business stakeholders, IT, and Testing.
• Elicit sign-off for the final requirement documentation from the project approvers.
• Create and manage… Show more

• Analyze IT project requirements by partnering with business clients, stakeholders, and technical analysts.
• Work in a team environment as a Requirements Manager for both Ericsson and Sprint projects. Ericsson’s IT manages the call network for Sprint.
• Lead functional requirement meetings for Ericsson and Sprint IT applications.
• Document detailed functional requirements to be turned over to the development team.
• Research impacted applications and network acronyms for every… Show more
• Research impacted applications and network acronyms for every assigned project.

• Acted as a Business Analyst for the Hallmark Digital and United International Children’s Funds (UNICEF) websites.
• Used Agile and Kanban process methodologies mainly to implement user story boards as requested by project stakeholders.
• Met with clients and stakeholders regularly to document business requirements.
• Created use cases, user work flows with states, and Functional Specifications Documents (FSD) to detail web project requirements.
• Acted as Project Manager by… Show more
• Acted as Project Manager by leading meetings with stakeholders, clients, developers, and testers.