Paula Oliveira Email and Phone Number
I am a motivated and versatile professional, currently serving as a CMS at Newrest since August 2023. I began my journey in the Aviation sector in 2002 in Frankfurt, where I initially worked as a security agent. Over the years, I advanced to roles such as Profiler, Passenger Service Leader, and eventually became the Frankfurt Base Supervisor for LATAM Airlines in 2011 until May 2023.My strengths include teamwork, dedication, and a strong commitment to achieving the goals set by the company. Throughout my years in leadership, I have honed my skills in team management, enabling me to foster an environment of harmony and efficiency.
Newrest
View- Website:
- newrest.eu
- Employees:
- 927
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Customer Service ManagerNewrest Aug 2023 - PresentFrankfurt, Hesse, Alemanha -
Airport SupervisorLatam Airlines Nov 2007 - May 2023Frankfurt Am Main E Região, AlemanhaPersonnel Management, lead and influence the team to work following the rules and philosophy of the company, in order to offer an excellent customer service. Resolve conflicts, address issues of behavior and inadequate performance with specific feedback, make decisions.Develop action plans to improve the overall behavior of employees, provide regular performance coaching, feedback and recognition to front-line colleagues. Develop and implement standard work processes and continuous improvement with respect to customer service. Coordination and control of mandatory safety training. Consulting, guidance, preparation and implementation of new procedures and their updating. Administrative tasks such as organizing the monthly workload for over 30 employees.Staff Representative. Courses and training control. Development work. -
Event PlanningGrupo Rbs Apr 1988 - Oct 1999Porto Alegre E Região, BrasilPreparation of the business plan, introduction to the event, proposal of advertising material (e.g. banners, posters), spot for TV and radio, advertisements in newspapers) for the potential sponsor.Examination of potential customers for the purchase of events.Follow-up of the production of the event, from the location such as the determination of points of visualization of the sponsor's marketing materials.Final report with all copies of advertisements made by the sponsor (e.g. newspaper clippings or copies of TV and radio spots), control of spreadsheets of Sponsor advertisements.Feedback of the event to the sponsor -
Auxiliar De MídiaDpz Propaganda Jan 1985 - Feb 1988Porto Alegre E Região, BrasilControl and reports satisfied with the proofs of advertising of the agency's clients. Receiving and directing proposals of Midia to specific clients.
Paula Oliveira Education Details
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Marketing/Marketing Management, General -
Publicidade
Frequently Asked Questions about Paula Oliveira
What company does Paula Oliveira work for?
Paula Oliveira works for Newrest
What is Paula Oliveira's role at the current company?
Paula Oliveira's current role is Customer Service Manager.
What schools did Paula Oliveira attend?
Paula Oliveira attended Universidade La Salle, Universidade Do Vale Do Rio Dos Sinos.
Who are Paula Oliveira's colleagues?
Paula Oliveira's colleagues are Bouchra Kahlaoui, Antonios Machairas, Karim Djadda, Jeremiah Yarbrough, Juan José Bisbal Velasquez, Javier Burgueño, Yvana Newedou.
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Paula Campos de Oliveira
Phd Student At Msca-Dn Cesaref | Materials Characterisation | Refractories | Aerospace | EducationBerlin -
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