Personnel Management, lead and influence the team to work following the rules and philosophy of the company, in order to offer an excellent customer service. Resolve conflicts, address issues of behavior and inadequate performance with specific feedback, make decisions.Develop action plans to improve the overall behavior of employees, provide regular performance coaching, feedback and recognition to front-line colleagues. Develop and implement standard work processes and continuous improvement with respect to customer service. Coordination and control of mandatory safety training. Consulting, guidance, preparation and implementation of new procedures and their updating. Administrative tasks such as organizing the monthly workload for over 30 employees.Staff Representative. Courses and training control. Development work.

Preparation of the business plan, introduction to the event, proposal of advertising material (e.g. banners, posters), spot for TV and radio, advertisements in newspapers) for the potential sponsor.Examination of potential customers for the purchase of events.Follow-up of the production of the event, from the location such as the determination of points of visualization of the sponsor's marketing materials.Final report with all copies of advertisements made by the sponsor (e.g. newspaper clippings or copies of TV and radio spots), control of spreadsheets of Sponsor advertisements.Feedback of the event to the sponsor

Control and reports satisfied with the proofs of advertising of the agency's clients. Receiving and directing proposals of Midia to specific clients.