Paula Phillips Email & Phone Number

St. Louis, Mo, Us

Dallas, Texas, Us

Enterprise oversight for workforce management to include: hospital talent acquisition, labor productivity management, contract labor, enterprise float pool and clinical education.

Nashville, Tn, Us

Responsible for the development and evolution of the overall strategy for clinical operations•Participates in overall business planning, bringing a current knowledge and future vision of technology and systems as related to the organization's competitive position •Serves as the clinical liaison between HCA facilities, HealthTrust Workforce Solutions and all external customers.•Direct and manage compliance with assigned corporate processes•Serve as liaison between HWS and HCA Quality Services to assure smooth implementation of new quality requirements and initiatives •Ensure compliance with facilities policy and procedures, state and federal regulatory entities (e.g., TJC) and participate/assist with facility audits/surveys•Provide a strong commitment and structure to support clinical excellence initiatives within our partner organizations by collaborating and achieving consistency in the way care is delivered, as it relates to contract staff, thus improving the patient experience.•Collaborate with Corporate leadership and facility CNOs to ensure we are working in Parallel with the initiatives across their organizations. •Dedicated focus on clinical excellence and continuous improvements.

Nashville, Tn, Us

Responsible for the development and evolution of the overall strategy for Credentialing, Payroll, Contracting and Logistics operations•Developed and centralized process for all corporate operation department•Creation of standard operating procedures for corporate operations departments•Development and integration of new technology to enhance processes•Determines long-term organization-wide information needs and develops overall strategy for information needs, systems development and hardware acquisition, and integration including mainframe, mini, macro, and client/server computing applications•Serve as the liaison between HCA facilities and Parallon Workforce Solutions and all external customers•Direct and manage compliance with other assigned corporate processes•Ensure compliance with facilities policy and procedures, state and federal regulatory entities (e.g., TJC) and participate/assist with facility audits/surveys•Participate/assist with surveys and audits and analyze performance, financial, and quality reports/statistics

Nashville, Tn, Us

Responsible for oversight of Strategic Business Implementations for all external customers.•Developed and Implemented seamless implementation process for Master Staffing Agency product line•Business owner for the implementation of all PWS product lines to PWS customers•Serve as the liaison between Parallon Workforce Solutions and all external customers

Nashville, Tn, Us

Responsible for strategic development, startup and ongoing operations of a for-profit business including local per-diem, travel, domestic permanent placement and international placement for 52 hospitals/surgery centers across 3 divisions in 9 states exceeding budget expectations• Member of Executive Leadership team for 3 divisions of HCA, participating in all MORs for facilities• Responsible for collaboration and partnering with all levels of management in all facilities• Oversight of all facility contract labor for Nursing, Allied, Administrative and Support • Development and implementation of contract labor approval process • Reduced contract labor by 65% • Management of staffing and HR operations in 3 offices including 17 office personnel • Start up and management of 3 satellite recruiting offices • Developed and initiated standardized contracting process for all local vendors• Oversight and management of recruitment, hiring and supervision of 800+ clinical employees in conjunction with 1200+ vendor employees• Supervision of clinical staff to ensure safe patient care in conjunction with federal, state and regulatory guidelines• Ensure compliance and training of Code of Conduct and investigate all ethical violations • Expansion and implementation of alternate business line to include centralized market PICC team• Consulted with the development, conducted all beta testing and initiated company wide implementation of computerized Personnel Module• Colaborated and implemented company wide Disaster Plan for contingent staffing , including participation on Central Command Center for all of HCA• Provided and deployed 400+ employees for natural disasters including Hurricanes Katrina, Ike, Rita, Gustav, and many more smaller storms

Responsible for overall start up and all clinical and financial operations of first staffing branch• New office start up including procurement of office location, development of processes/procedures, new software rollout• Developed and implemented marketing and recruitment plan, hired 700+ employees within first 10 months of operation• Grew client base from zero to 40+ clients in first 10 months of operations• Broke even including all start up cost within 3 months of opening• Revenue growth exceeded $4 million in first 10 months of operations

Responsible for overall administrative supervision of facility for night shift • Trouble shooting all clinical and non-clinical problems• Responding to all code situations• Clinical resource person for facility • Responsible for ensuring appropriate staffing for 11 nursing units

Boca Raton, Florida, Us

Responsible for Clinical Supervision, Recruitment, Sales and Marketing of local branch of national medical staffing agency• Increased weekly revenues by 138% from $20,000 to $52,000 by increasing client base from 15 to 50+• Achieved 2nd lowest cost per recruit, company wide• Supervised, evaluated and managed 400+ employees• Developed and implemented process to ensure and meet The Joint Commission standards for all staff

Franklin, Tennessee, Us

Worked PRN in a 24-bed Emergency Room

Responsible for overall operations and management of Pediatric Home Care Agency• Increased revenue by 188%.• Developed and implemented Oncology follow-up program in conjunction with Vanderbilt Children’s Hospital• Supervised and managed office staff of 8, and clinical staff of 300+

Responsible for Clinical supervision for Pediatric Home Care Agency• Initiated and supervised all Pediatric cases• Supervised and managed 100+ Licensed Professionals to include Registered Nurses, Licensed Practical Nurses and Respiratory Care Professionals• Developed and implemented first home Chemo Program in the state of Arkansas for Arkansas Children’s Hospital

Springdale, Ar, Us

Worked as a staff nurse in a variety of units to include: SICU, CCU, OB, Emergency Room, Medical Surgical, Telemetry, Physical Rehab, Pediatrics, PICU, and NICU

Fayetteville, Arkansas, Us

Worked as a staff nurse in a variety of units to include: SICU, CCU, Medical Surgical, Telemetry, Geri Psychiatric, Oncology, Pediatrics, Home Health, and Hospice

Master Of Business Administration (M.B.A.), Health/Health Care Administration/Management

Bachelor Of Science Nursing (Bsn), Registered Nursing/Registered Nurse

Education record

Diploma, Registered Nursing