Over 25 years of sales and business experience has ensured an understanding of the importance and delivery of fantastic customer service, both internal and external to the organisations that I have worked for. I have an expectation and commitment to surpass people's expectations and strongly believe that this develops trust and loyalty between colleagues and customers which can be utilised to deliver against revenue and profit targets.I am now using this experience by harnessing knowledge and skills within the IT sector to ensure that the delivery of excellence continues. Working with existing business partners in Big Data, developing business solutions for clients using actionable insight.Completion of IBM Global Sales School has enhanced experience with proven techniques in elements such as business value analysis, creating a differentiated experience and negotiation, to assure effectiveness in today's business environment.