Paula Ricci Email & Phone Number

Mission – HR Coach is a professional, innovative, passionate team dedicated to providing consistently exceptional, effective HR Coaching, Training and Leadership Development to help our clients utilize their most valuable asset: Their People!

Beverly, Ma

Salem, Ma

NSCHI's CHRO's role is to develop a unique and sustainable, competitive human capital advantage. Working in partnership with the CEO and Leadership team to develop key HR strategies emphasizing continuous improvement, quality and high performance. Strategies include evidence of best practice in recruitment and retention, enhancing employee relations, improving employee engagement and productivity, employee and leadership development, performance management, cost effective compensation and benefit initiatives and organizational development that addresses issues such as key employee retention, organizational design and change management.

Beverly, Ma

American Dental Partners

Serve as a Human Resource Business Partner to the Operations Directors and management teams of group dental practices and resource groups. Responsible for promoting ADPI's healthy organization culture through programs and people interactions. Design and deliver the Leadership Institute Program, a four year, 13 module program designed to develop and grow leadership skills and capabilities and core competencies. Provide leadership coaching and support through advising, training, evaluating and educating managers and staff on development and organizational initiatives, employee relations and employment matters. Provide necessary resources, coaching and support in the area of talent acquisition to ensure quality staffing that will support the long term goal of building an enduring organization that supports the organization's core values and beliefs.

Manage the Quality and Performance Management department and program. Consult with close to 100 Partners HealthCare Primary Care practices to help them enhance the Patient Experience of Care by improving internal and external communication, practice operations and performance. Design and deliver training programs, webinars and online resources supporting improvement efforts. Work with practice managers, staff and clinicians as an OD consultant in areas such as team building, peer evaluation, coaching and management training.

Human Resource Consultant HR Business Strategies, JapanPartnered with Line Management and Business Leaders to establish learning and development maps, curriculum and initiatives. Provided Human Resource consultation to top management in the areas of Organizational Development, Training, Change Management, Employee Relations and Human Resource issues with the goal of contributing to the bottom line by improving customer service, employee morale, and interpersonal relations by providing management and staff with appropriate tools necessary to outperform competition. Developed talent management strategies, performance management systems and competency structures to align with organizations’ overall learning strategy and business objectives. Measured, assessed and evaluated effectiveness of initiatives and training providing analysis and recommendations to Business Partners, line management and staff.

Co-created, designed, developed and managed a web based networking, advertising business with the goal of creating an international forum for businesses and individuals, providing marketing and advertising for local businesses and special events. Managed day-to-day operations, sales, marketing, staff and volunteers. Provided consultation to clients in the areas of marketing, promotion, sales, advertising and customer service. Clients: www.kyushuconnection.com/sponsors.php

As Instructional Designer, developed, designed and implemented learning, employee relations, and management training programs and initiatives to all levels of employees throughout the organization and field in order to create effective, productive, streamlined processes designed to align with organizational objectives, culture and beliefs.As Business Partner worked with business units using assessment tools such as focus groups, interviews, on-the-job observation and employee feedback and evaluation to determine HR needs and solutions including Talent Based Succession Planning, Talent Management, Performance Management, Distance Learning and other Learning and Development strategies.