The mission of CS is supporting and connecting businesses, who serve deaf and hard of hearing people, through education, outreach and advocacy with community services.

PROFILEHard-working and dedicated professional with more than 10 years of experience in information technology and data administration. Extensive knowledge of designing, implementing and maintaining databases. Exceptionally good problem solving and troubleshooting skills with extensive knowledge and experience in developing systems to meet agency’s needs in efficient and cost-effective manner. QUALIFICATION HIGHLIGHTS • Creative Problem Solver • Quick Learner • Meets Deadlines• Leadership Skills • Budget Management• Friendly and Personable TECHNICAL EXPERTISESoftware - Microsoft Excel, Word, Power Point, Outlook, FileMaker Pro, SalesForce, Access, Crystal ReportsLanguages - SQL, C, C++, Object Oriented, COBOL, FORTRAN, Pascal, Basic, Visual BasicPROFESSIONAL EXPERIENCETRANSITIONAL RESOURCES-- Seattle, WA 1988-PresentMIS Manager 1997- PresentOversees design and maintenance of database environment. Creates spreadsheets and forms to generate reports needed for client records, administration reports as required by King County law. Performs upgrades and integrates necessary software to ensure system is performing effectively. • Maintain data integrity by validating and correcting errors• Monitor daily backup of data • Provide IT Support by troubleshooting network, hardware and software problems • Manage and mentor staff in meeting deadlines and ensure all company policies and procedures are being followed, including HIPAA security laws • Act as a liaison between agency, sub-contractors and computer consultants • Negotiated with other agency for simple change that save administrative costs• Provide computer and database training to staff membersComputer Specialist 1993-1997Facility Monitor 1988-1993EDUCATIONSQL Training Completed: 2011B.S.-- Information Systems Earned: 1996A.A.—General Studies Earned: 1993A.A.S.-- Data Processing Earned: 1986