Paul Bautel Email & Phone Number

Kirkland, Wa, Us

Walldorf, Bw, De

Responsible for P&L of $168m SAP Services business (Sales, Delivery, Customer Satisfaction)• Delivered double digit sales growth in 2022 (30%) and 2023 (20%)• Managed high-performing Sales team, Delivery execution, operations, staffing, and hiring• Developed strong, trusted relationships with West region customer executives• Coach and Mentor to top performing SAP sales and delivery leaders

Walldorf, Bw, De

Leader of $200m regional SAP Services delivery business• Responsible for business development, negotiation, and management of SAP implementations• Responsible for operational management and career progression of 40+ delivery resources• Drove revenue and margin achievement through improved deal and project execution processes• Managed West PMO headcount while exceeding utilization goals

Walldorf, Bw, De

Responsible for sales, delivery, and innovation adoption for the North America strategic customer business.• A global leader in the creation of new customer programs and processes to support customer adoption and satisfaction• Relationship management and negotiation of large strategic opportunities.• Ensure customer success including adoption and sustainability of North America services and cloud business in a matrix organization.• Coach / Mentor top performing delivery leaders.

Walldorf, Bw, De

Responsible for customer delivery success, quality, and risk management of North America services and cloud portfolio in a matrix organization.• Supported business development for $1B+ annual revenue goal across the North America services business.• Responsible for managing de-escalation of strategic accounts leading to positive customer relationships• Managed relationships and participated on steering committees of key accounts.• Responsible for operational management and career progression of 100+ services resources.• Coach and mentor for top performing delivery and sales leaders.• Recruited and developed a top performing executive team. This included leaders that were developed to increasing levels of responsibility over several years.• Managed North America Services Delivery headcount while exceeding utilization goals.• Managed delivery organization in defining processes and methods to drive success of SAP implementations.• Supported risk and contract quality process.• Resource and Partner Management.• Member of North America leadership team defining strategic direction for the Services business.• Member of global PMO Delivery leadership team.

Walldorf, Bw, De

Leader of $180m+ regional SAP Services delivery business• Responsible for business development, negotiation, and management of SAP implementations• Responsible for operational management and career progression of 30+ leadership resources• Drove revenue and margin achievement through improved deal and project execution processes• Managed West PMO headcount while exceeding utilization goals

Walldorf, Bw, De

Leader of West Region consulting practice. Drove close alignment between West delivery and service sales organizations to increase revenue and decrease risk.• Managed many high-risk, high-value accounts in the West.• Created first delivery Bid Manager position in the SAP Consulting services organization and drove strategy for success; the result was lower cost of sales, improved accuracy, and reduced risk in deal and project execution.• Coached / Mentored top performing individuals in the West consulting organization.• Leadership responsibility for West region accounts. Significant reduction in escalated accounts due to improved deal and project execution processes.• Initiated strategic efforts around utilization, deal execution, project execution, PMO hiring process, and project resource on-boarding. Utilized leadership team to define improvement action and drive change.

Walldorf, Bw, De

• Responsible for oversight of multiple high-risk, high-value accounts. Actively worked with Project Manager, Client Partner, and Consulting Engagement Director on SAP implementation delivery.• De-escalation of problem accounts in the West Region. Industries included entertainment, retail, apparel, manufacturing, software, high-tech, and telecom.• Leadership role in defining direction for maturity of the North America PMO organization.• Acted as customer escalation point within SAP delivery organization.• Managed team of West resources to develop ‘client and contract management’ best practices.

• Management and implementation of system, software, and network solutions for hardware and software Value Added Reseller.• Responsible for business development and account management. • Delivery of client and internal presentations, including project status and customer satisfaction reviews.• Responsible for management of the proposal process, including determination of engagement plan, estimates, risks, and costs, finalizing with commitment from client organization• Managed the design and development of external website including versions viewable on mobile devices

Dublin 2, Ie

• Project Lead responsible for developing an investment administration and results tracking application for use by a major investment company.• Leader of project team responsible for analysis, design, development, and implementation of a graphical user interface based operator and directory assistance system for use by a major telecom company.• Team Lead responsible for developing a pilot pharmacy system utilizing three-tier client/server architecture for a Fortune 100 retail company.• Application development - Complex C and SQL programmingWorked for major Retail, Telecom, Insurance and Financial Services customers.

Graduate Program, Business Administration, Innovation And Strategy

Bachelor’S Degree, Finance And Computer Science