Paul Cha Email & Phone Number

Henderson, Nv, Us

Creative Project Manager responsible for go to market activities for commercial devices onmicrosoft.com.• Create and maintain project schedules, and ensure teams are on track with their deliverables.• Own metrics and reporting, including data analysis and capacity management.• Identify risks in advance and drive the team towards successful resolution.• Facilitate collaborative and effective communication between team members.• Keep teams aware of milestone deliverables and goals through all phases of development.• Collaborate with production staff to capture key learnings and evolve production process.

Senior Project Manager responsible for go to market activities for all consumer postpaid devices on att.com.• Works closely with creative, development, implementation, UI teams to ensure all new devices (smartphones, tablets, smartwatches, hotspots, etc.) are launched on time and under budget onwebsite.• Tracks and monitors job progress from inception to completion. Oversees and makes sure timelines are being followed for multiple projects for self and for other Producers. Shifts priorities quickly toensure deadlines are met.• Acts as liaison between key business stakeholders, web development & application support teams, responds to questions/ issues and reacts quickly when required. Proactively communicates status of projects to business owners and key stakeholders as needed, and manages deliverable/launch expectations with all business owners.• Work with a team of cross-functional resources, develop and own the go to market strategy to improve market share, profitability, revenue retention and growth, and other strategic goals. • Recommends and supports new or improved departmental or workflow procedures as needed.

Greater Seattle Area

Served as Project Manager for 3LCD, American Pistachio Group, Andeavor, Benchmade Knives, Cambia Health Solutions, Krusteaz and Eye Buy Direct accounts.• Oversaw project lifecycles, milestones and costs to ensure that expected results were delivered on time and within budget. • Maintained, adjusted and updated project plans as needed. Consolidated, communicated and ensured resolution of all issues.• Aligned creative, media buying, social and development teams to create and implement process improvements.

Greater Seattle Area

Successfully launched two corporate web sites from conception to launch ahead of schedule.• Migrated and produced all content from four legacy sites to utilize updated content management systems.• Created training documentation for new users to easily manipulate content on staging site before pushing to live site.

San Francisco Bay Area

• Served as brand Project Manager to deploy website and tool enhancements. • Strategized and developed monthly calendars with various stakeholders to support upcoming promotions, product launches and seasonal campaigns to ensure alignment.• Facilitated the development and execution of special projects, policies, systems and training.

Brea, Ca

• Oversaw the planning, development and execution of marketing and advertising initiatives.• Measured and report performance of all marketing campaigns, and assess against goals. • Developed and monitored the marketing budget and provide comprehensive reporting and campaign metrics.• Led the strategic design, development and implementation of new digital and print communication solutions.• Built, developed and established company brand strategy, utilizing digital, social media and traditional channels in order to cultivate brand awareness, value, reputation and preference among target audiences.• Initiated and managed the development of media and creative advertising and marketing strategy focusing on key industry sectors for business development.• Managed all production aspects of the website end to end to align with marketing vision.

Redmond, Wa

• Provided web production support as needed to help facilitate content updates, content development and image publishing for global websites.• Provided project management support content strategy and planning, working closely with all digital marketing stakeholders and supporting agencies.• Provided support as needed to site manager to successfully execute on digital marketing strategies.• Managed project scope and content creation including copy, design assets, code functionality and analytics.• Acted as primary contact for subsidiary digital marketing stakeholders, managing localization process and requests.• Defined products to maintain a consistent and innovative user-experience.• Aligned web production efforts with Surface’s global marketing goals and strategies.• Created and maintained production guidelines. Worked with editorial team to ensure completeness of content and adherence to publishing guidelines.

Redmond, Wa

• Worked with internal and external partners to collect and distribute studio marketing assets.• Researched multi-locale movie/TV availabilities for use in various marketing promotions.• Created “Marketing Asset Tool Kits” for music and video territories to streamline the asset request and delivery process.• Created asset banks and asset trackers to house and track assets.• Managed the distribution of images to the Xbox Live Dashboard programming subsidiaries.• Managed and communicated with external partners (Studios) and acquired promotional assets to be used on the Xbox and Kinect dashboards. • Used internal, custom asset management tooling.

Redmond, Wa

• Provided video programming services and support to the Zune Marketplace and Windows Media Center/Internet TV teams. • Worked with international and domestic movie and television partners to evaluate and schedule content for publishing across multiple Xbox Live clients (eg. Zune, Xbox, Media Center).• Managed content calendars and executed weekly programming of TV and movies across Xbox Live clients. • Deployed content updates through various internal toolsets.

Redmond, Wa

• Provided tier-4 technical support for Nintendo consumer products. • Continuously improved standard processes, ensuring that all consumers received the benefit of our expanding knowledge base • Assisted consumers in setting up and troubleshooting networks to work with current product line.• Tested and provided feedback for toolsets and utilities leveraged by global contact centers.

Santa Clara, Ca

• Designed, implemented supported pre-production staging environment to ensure live-site data integrity• Generated and distributed monthly web traffic and ad hoc reports for leadership review and QA analysis• Performed daily maintenance of company’s website and intranet sites.• Directly in charge of all aspects of local marketing campaigns, both print and web based.• Partnered with marketing and business development to launch promotional content • Created custom dynamic sites for member companies• Created online surveys for event promotions• Produced and implemented end-to-end website and intranet refreshes

San Jose, Ca

• Prepared and executed test plans and procedures, including status and QA assessments.• Recorded and managed bugs in tracking database• Reviewed product documentation to ensure accuracy• Provided end user technical support as necessary• Collaborated with Marketing and Engineering stakeholders to set-up launch of the first E-Commerce server for product upgrades• Worked with IT department to deploy reporting tools to track revenue, downloads, upgrades, demographic information• Collaborated with multiple department leads to ensure intranet sites up-to-date• Generated web traffic and demographic reports for leadership analysis• Managed access to corporate servers and databases.

Mountain View, Ca

San Francisco Bay Area

• Maintained and updated company's web site• Administered NT web servers• Developed layout and content for web pages• Contributed to the development and creation of the technical support database• Updated and maintained Web and Download Databases• Created and edited graphic images for existing web pages• Aided in the development of company's intranet• Provided MIS ad hoc support (Duties included setting up and configuring new computers, installing new web servers and new hardware)