Paul Berry Email and Phone Number
Paul Berry work email
- Valid
- Valid
- Valid
Paul Berry personal email
As an Operations Director with a passion for operational excellence, I focus on driving both customer and business success across EMEA and global projects. By utilizing Lean Six Sigma and 5S+1 methodologies, I ensure that operational processes are continuously reviewed and improved, exceeding business objectives.A strong advocate for continuous improvement and best practices, I’ve successfully led projects that have delivered multi-million-dollar savings through outsourcing initiatives and internal depot consolidation. Throughout these efforts, I maintain a sharp focus on enhancing the customer experience, as measured by consistent improvements in CSAT scores.
-
Director Of Repair Operations EmeaZebra Technologies Jun 2019 - PresentDerby, United KingdomEstablishing and implementing strategies for internal Repair centres, Circular Economy & 3rd party depots to ensure business and customer goals and objectives are exceeded. Overall responsibility for P&L across EMEA and all 3rd party service relationships throughout my assigned regions, I continuously strive to drive efficiencies whilst exceeding performance targets. Lean Six Sigma green belt accredited, I encourage empower and support my team to seek new opportunities to improve our customer experience whilst reducing cost and increasing CSAT within my region. Continuously building upon the strong relationships I possess with both internal and external stakeholders and actively encourage the sharing of best practices which contributes to the delivery of operational excellence through collaborative working. Being extremely people orientated, I proactively develop, motivate and empower my teams to ensure a positive workplace and to support self progression. -
Head Of Operations & ServiceWebhelp Uk Jan 2017 - May 2019Derby, United KingdomHead of Service for a large global Business Process Outsourcing organisation in Derby. Accountable for all campaigns on the site across multiple Service, Sales and Regulated sectors in addition to Facilities Management for 2 large high street brands. Accountable also for delivering Operational excellence for several global clients across their European clusters of Portugal, Spain, Italy and Greece. Delivering against core KPIs, Revenue and Margin targets and identifying opportunities to drive efficiencies through automation, process management and budgetary regulation. Accountable for c.350 staff from Agent level through to Operation Managers and creating an environment that is engaging and encourages people to deliver outstanding results across multiple sites and work streams. -
Head Of Business OperationsA1 Comms Ltd Jan 2010 - Dec 2016DerbyshireAccountable for the Service, Telesales and 3PL Logistics Operation for the UK's largest online independent Telecommunications provider. Responsible for delivering in excess of £1m in gross revenue through both Inbound Telesales and bespoke Outbound campaigns ranging from existing customer retention to value adds such as Sky TV and various Insurance products. This was further enhanced due to the successful launch of a new Outbound Telesales Centre on Pride Park which I was responsible for from inception to launch. This enabled us to grow the team significantly and achieve Sales volumes far in excess of any throughout the history of the business. Responsible also for delivering against KPIs in Customer Service and Loyalty through multiple channels such as voice, email and social media. I owned the relationship with our 3rd party logistics partner responsible for all forward and reverse logistics following a successful transition from an in house warehouse.
Paul Berry Skills
Paul Berry Education Details
-
Rooks Heath High School
Frequently Asked Questions about Paul Berry
What company does Paul Berry work for?
Paul Berry works for Zebra Technologies
What is Paul Berry's role at the current company?
Paul Berry's current role is Director of Repair Operations EMEA | Operational Excellence, People Centric.
What is Paul Berry's email address?
Paul Berry's email address is pa****@****s.co.uk
What schools did Paul Berry attend?
Paul Berry attended Rooks Heath High School.
What are some of Paul Berry's interests?
Paul Berry has interest in Family, Golf, Football, Music.
What skills is Paul Berry known for?
Paul Berry has skills like Negotiation, Customer Service, Supply Chain Management, Procurement, Leadership, Telecommunications, Change Management, Process Improvement, New Business Development, Process Management, Project Planning, Leading Change.
Who are Paul Berry's colleagues?
Paul Berry's colleagues are Vijay Kokate, Fernando Novello, Steve Behm, Dawn Fennessy, Florabel Wijangco, Derrell Holley, Remington Cruz.
Not the Paul Berry you were looking for?
-
Paul Berry
United Kingdom -
3monitisegroup.com, ibm.com, googlemail.com -
Paul Berry
Milton Keynes1me.com -
Paul Berry
Leeds
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial