Paul Blackburn Frgs Email & Phone Number

Tholthorpe, England, GB

• Built a 4x4 expedition business, offering a range of destinations, often into challenging geography. Recognised as industry leader by peers. Combined a wide range of skills to ensure customer safety and satisfaction..
• Creativity and Innovation – Built 4x4 adventure expedition business, led sector into new destinations and product offers.
• Personal leadership – clear focus and commitment to goals, achieved lifestyle business developing into a strong small business with diverse product offers.
• Business Focus – Built travel business to 80k turnover in 6 years, excellent cost control
• Problem solving – able to successfully negotiate with local administrations to ensure safe and successful expeditions into North and West Africa.
• Customer satisfaction/team skills – can quickly create teams with common goals to achieve success. 86% repeat customer bookings consistently across all years

• Responsible for the formulation and implementation of the technical strategy for the business unit (UK, Eire, Belgium, Holland, Denmark, Norway, Sweden and Baltic States). Reporting directly to the Commercial Leader.
• Creativity and Innovation - Formulated and led implementation of e business and communication strategies.
• Leadership - Implemented Siebel (CRM database), led grassland team, building a grassland agronomy package, combined with web presence, site content and development.
• Business Focus - Total UK sales in 2000 exceeded 25 million pounds, continued growth (+8%) against the market trend of decline (-14%).
• Problem solving - valued member of the UK media, emergency and crisis management teams.
• Risk taking - Developed, implemented and led non-customer influencer contact program - grew sales 5% overall, reduced costs 3% and increased supply chain efficiency and customer loyalty in key market segments.