Paul Mouton Email & Phone Number

Gonzales, La, Us

Baton Rouge, Louisiana, United States

Opelousas, Louisiana, United States

Worcester, Massachusetts

-- Image computers with Windows 10 Education and Macintosh computers with the latestmacOS.-- Manage Apple devices (Macs, iPhones and iPads) using JAMF.-- Work with students, and staƦ troubleshooting devices both hardware and software.-- Coordinate with vendors regarding hardware repair.-- Communicate clearly and eƦectively over the phone regarding issues.-- Manage tickets in SolarWinds.-- Utilize Active Directory for imaging as well as adding administrators, users… Show more -- Image computers with Windows 10 Education and Macintosh computers with the latestmacOS.-- Manage Apple devices (Macs, iPhones and iPads) using JAMF.-- Work with students, and staƦ troubleshooting devices both hardware and software.-- Coordinate with vendors regarding hardware repair.-- Communicate clearly and eƦectively over the phone regarding issues.-- Manage tickets in SolarWinds.-- Utilize Active Directory for imaging as well as adding administrators, users andcomputers to groups Show less

Remote

-- Point of contact for macOS and iOS issues.-- Isolated issues with customers over the phone.-- Set expectations and provided customers with knowledge base articles.-- Ensured customer satisfaction with the provided resolution.-- Took complete ownership of cases until they were resolved.

Lafayette, Louisiana Area

-- Create a positive, memorable experience for customers by providing a personal interaction with each cash transaction.-- Prepare and cook entrees.-- Lead a team of line cooks to ensure accurate and timely dishes.