Paul Brett

Paul Brett Email and Phone Number

Senior Software Support Analyst @ HCL Technologies
Wisbech, GB
Paul Brett's Location
Wisbech, England, United Kingdom, United Kingdom
About Paul Brett

100% verified technology support geek.

Paul Brett's Current Company Details
HCL Technologies

Hcl Technologies

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Senior Software Support Analyst
Wisbech, GB
Paul Brett Work Experience Details
  • Hcl Technologies
    Senior Software Support Analyst
    Hcl Technologies
    Wisbech, Gb
  • Hcl Technologies
    Senior Software Support Analyst
    Hcl Technologies Apr 2001 - Present
    Cambridgeshire
    I am Team Leader for the IBM Transformation Extender (ITX) Client Support team in EMEA. I have day-to-day contact with customers, both internal and external, at all levels.I have several accounts with multiple roles in the both the IBM Accelerated Value Program and the HCL Client Advocacy Program, handling critical situations, escalations and proactive support.I tweet regularly on matters of interest to TX map developers.My YouTube channel contains guides and how-to instructional videos.I am a regular contributor on IBM's developerWorks TX user forum.
  • Ibm
    Support Engagement Leader (Emea)
    Ibm Apr 2001 - Feb 2017
    I was Team Leader for the IBM Transformation Extender (ITX) Client Support team in EMEA. I have day-to-day contact with customers, both internal and external, at all levels.I had several accounts with multiple roles in the Accelerated Value Program, the premium support offering from IBM, handling critical situations, escalations and proactive support.
  • Mercator Software
    Software Support Analyst
    Mercator Software 2001 - 2003
  • Commerzbank Ag
    It Infrastructure Support
    Commerzbank Ag Aug 1997 - Apr 2001
  • Parcelforce Worldwide
    Southeast Area Computer Manager
    Parcelforce Worldwide Apr 1988 - Jul 1997

Frequently Asked Questions about Paul Brett

What company does Paul Brett work for?

Paul Brett works for Hcl Technologies

What is Paul Brett's role at the current company?

Paul Brett's current role is Senior Software Support Analyst.

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