My focus is helping enterprise customers maximize the value of their IT investments and achieve modern outcomes. I have a proven track record of achieving strategic goals for customers and businesses, leveraging skills in cross-functional team leadership, strategy development, operations management, performance measurement, and process improvement. Creates and sustains relationships with C-level customers, while leading and managing the enterprise customer journey through pre-sales, implementation, adoption, and user experience.I thrive in people-facing roles and incorporate a positive culture founded on team-building, a service mindset, collaboration, and hard work. I use critical thinking and a proactive approach to solve problems, prevent problems, and deliver solutions in a timely manner. I appreciate the need for clear communication and enjoy writing, speaking, and listening. Current certifications include PMP, ITIL v4 and active security clearance.
Listed skills include Military, Operational Planning, Leadership, Training, and 25 others.