Paul Brickley, Pmp, Itil Email & Phone Number

Redmond, Washington, Us

Enable value realization by leading and managing the enterprise customer journey through pre-sales, implementation, adoption, and user experience. Build relationships with executive/ C-suite customers to understand their pain points, motivation, business drivers, strategic goals and desired business outcomes. Collaborate with teammates in Sales, Products, Consulting, and Account Executives to build continuous growth strategies and secure successful expansions and renewals. Orchestrate account activities at enterprise level to achieve synergy and alignment across all business areas, objectives, outcomes, and activities.

Arlington, Virginia, Us

Supervises an IT service management program focused on supporting CIO and CTO offices with policy, process, project, requirements analysis, and business analysis to enable the integration of three defense agencies into the Defense Counterintelligence Security Agency (DSCA).- Supports up to 10 full time employees, maintaining customer relations and enabling team by removing hurdles. Responsible for business lines and contract value, option year renewals, and posture for competitive bids. - Establishes and maintains a positive environment that enables the achievement of all program, business, and performance objectives including revenue, new business, reputation enhancement, and the retention and development of personnel. - Primary point of contact for customers, ensuring sustained customer satisfaction and confidence while meeting requirements.- Provides program management guidance for multiple Office of the Chief Information Officer projects, including implementation of the IT Governance Plan, IT Policy and Processes, Knowledge Management, Contract Management Review, and Software Program Analysis.

Arlington, Virginia, Us

Senior Analyst supporting CNA staff programs and projects that deliver studies to the Department of the Navy, US Navy, and Headquarters Marine Corps.

Supports business development and capture management requirements to grow company revenue in alignment with strategic goals. Identifies future partners and customers, creating engagements and managing stakeholders. Develops proposal technical approach through team member communications from opportunity to award. - Expanded strategy to establish a customer base in Virginia state. Acquired SWaM certification, VASCUPP vehicle to support 11 colleges and universities, and directed bid processes that won blanket purchase agreements with UVA and William and Mary to provide strategic services.

Washington, Dc, Us

Extensive experience in leadership, operations, and strategic planning gained as an infantry officer in the Marine Corps. Highlights include:- Chief of Staff / Deputy Director in four organizations of up to 4,100 military and civilian employees, communicating across key stakeholders distributed globally and throughout the United States.- Supported senior leader offices and programs from 1-4 star level in HQMC and Joint organizations- Program Manager at the Service level in the Pentagon. Briefed the Commandant of the Marine Corps, the Chief of Naval Operations, both Service staffs, and the Joint Staff J3 to gain approval and implementation.- Proven results as a project manager, program manager, and portfolio manager of intelligence, operations, and logistics requirements, allocating budgets up to $12 million dollars and remaining within time, scope, and cost limits.- Seasoned crisis manager: directing operations, planning, training, sustainment, and risk assessments for units of up to 4,100 team members distributed globally in austere environments. Completed deployments with combat leadership responsibilities in Iraq and Afghanistan. Led on-site assistance to withdrawal of US Embassy South Sudan.- Created linkages between Department of State Diplomatic Security Division, Foreign Service Institute, and Headquarters Marine Corps to improve and increase training, education, employment, and planning. - Worked with and briefed senior leaders throughout U.S. Government Departments, U.S. Congressional staff members, and governments of other nations.- Held positions at 3d Bn, 6th Mar / HQBN, 2dMarDiv / BLT 3d Bn, 2d Mar / BLT 1st Bn, 8th Mar / 8th Mar Regt / HQ, USSOUTHCOM / TTECG / Afghan Embedded Team / HQ, 25th Mar / 24th MEU / II EOTG / HQMC, PP&O.

Ba, English

Certificate, Financial Management