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Experience in management, sales, marketing and customer service. International business background with a Fortune 250 customer service and sales orientated business in both British and U.S. markets. Outstanding customer service skills tailored to diverse audiences. Supervisory role, maximizing profitability and revenue, exceeding budgetary requirements and maintaining strategic relationships.
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Enterprise Renewals ManagerUdemy Sep 2021 - PresentSan Francisco, Ca, Us -
Cloud Strategy And Renewal Sales ManagerOracle Apr 2015 - Sep 2021Austin, Texas, UsResponsible for commercial negotiation of renewal contracts with Oracle’s Cloud client installed base. Key objectives are maximizing price lift, securing long-term (3+ year) renewal contracts and achieving on-time renewal contract closure. Responsible for all aspects of the renewal sales cycle with assigned clients, I collaborate with the Cloud Client Success organization and Cloud Field Sales organization to ensure optimal engagement with clients in advance of, and during the renewal cycle.• Lead the renewal sales cycle from proposal stage through contract execution• Achieve / exceed quarterly renewal targets, obtained 127% of Annual goal in 2016 and 164% of Annual Goal in 2017• Maximize renewal revenue, drive on-time or early renewals• Sell extended term contracts (>3 Years)• Accurately forecast quarterly renewal revenue• Identify, up-sell & cross-sell opportunities within dedicated client base• Collaboratively work across internal LOB’s to achieve objectives• Identify “at-risk” renewal clients early in the cycle and define issues inhibiting a successful, timely renewal• Provide continuous feedback to management on both successes and challenges of the business -
Account ManagerCapital Bankcard Jan 2009 - Sep 2018We provide credit card processing for over 80,000 businesses throughout the USA. We were awarded the "2009 Credit Card processing ISO of the Year" in 2009 by the ETA and have an A+ rating with the BBB. I work closely with all my clients and personally handle all processing issues. My clients benefit from having NO CONTRACT, NO MONTHLY MINIMUMS, NO SET UP FEES, and NO ANNUAL FEES. I provide my clients with an honest and ethical business approach. I personally orientate their processing to meet their exact needs and I review their processing business on a regular basis to constantly meet their changing business requirements.
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Account Development SpecialistArrow Electronics Apr 2013 - Apr 2015Centennial, Colorado, UsResponsible for making out bound calls to new and existing customers. Drive incremental sales with new and existing accounts. Improve the overall quality of assigned portfolios by transitioning under penetrated accounts.Manage all supplier specific lead programs by providing closed loop feedback to suppliers.Work collaboratively with the Inside Sales and Field Sales team.Grow an active portfolio by Identifying new opportunities, revisit lost business accounts, service web leads. -
Sales ConsultantDedicated Carriers Inc/Dedicated Global Carriers Jan 2010 - Mar 2013Tampa, Fl, UsMaintaining and developing a book of business of clients that require to move a product/part from point A to point B. I develop new and existing relationships with clients to assist them with International and Domestic shipments. I help educate clients to allow them to streamline their business operations that will ultimately cut costs and improve time management. -
Vice President/Bank ManagerSuntrust Bank Nov 2004 - Sep 2008Charlotte, Nc, UsIncreased branch revenue by focusing on cultivating new and expanding business relationship’s. Primarily focused on providing business owners with solutions to their banking and financial needs by enhancing cash-flow, streamlining operations there by improving efficiency. Trained and educated staff, focused on maximizing sales and customer service. Licensed to sell Life, Health and Fixed Annuity investments.Generated over $80 million in deposits annually, an increase of approximately $8 million.Consistently finished in top 5% of company in business banking sales. Customer service consistently rated at over 93%.Raised investments from 110% of goal to 160% of goal.Recognized as one of 15 branches out of 110 to be over 100% of goal YTD in business deposits. -
Branch ManagerEnterprise Rent-A-Car 1999 - 2004Responsible for daily operations of the branch, focusing on outside sales and marketing.Developed and implemented all initiatives for a start-up territory becoming the largest branch in the South Central England area within 15 months.Instrumental in leading customer service ratings and hit an all-time group high of 96 percent.Extensive interaction and maintenance of one of the largest corporate accounts in the country –The British Ministry of Defense Responsible for overseeing accounts receivable and payable. Exceeded customer service levels through training and employee development.Responsible for generating revenue based on advertising and strategic planning. Coordinated interviewing and screening of candidates. Launched and implemented sales and marketing initiatives.Maintained and achieved budgetary goal.
Paul Browne Skills
Paul Browne Education Details
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University Of The West Of EnglandBusiness/Marketing/Economics -
Birkenhead Sixth Form College
Frequently Asked Questions about Paul Browne
What company does Paul Browne work for?
Paul Browne works for Udemy
What is Paul Browne's role at the current company?
Paul Browne's current role is Enterprise Renewals Manager at Udemy.
What is Paul Browne's email address?
Paul Browne's email address is pa****@****aol.com
What is Paul Browne's direct phone number?
Paul Browne's direct phone number is +181381*****
What schools did Paul Browne attend?
Paul Browne attended University Of The West Of England, Birkenhead Sixth Form College.
What are some of Paul Browne's interests?
Paul Browne has interest in Human Rights, Environment, Economic Empowerment, Health.
What skills is Paul Browne known for?
Paul Browne has skills like Sales, Customer Service, Marketing, New Business Development, Sales Management, Management, Account Management, Time Management, Sales Operations, International Business, Leadership, Strategic Planning.
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