Contracted learning development and instructional design position with primary responsibility for the design and development of online and classroom based learning resources for Kentucky’s online Medicaid Provider enrollment portal.• Collaborated with key Project Managers, and SMEs to gather project information and conduct needs assessments • Facilitated business requirement review, approval, and sign-off sessions and delivered end user training• Designed and developed an extensive Articulate Storyline based eLearning course• Lead the development of key project resource websites

As a part of of the Talent Management team, my primary responsibility is managing Lexmark’s Skillsoft based, online learning management platform for 14,000+ employees and contractors, and consulting with key leadership team members to design and develop HR, corporate and business OD & learning initiatives to support corporate strategy.Coached leaders on leading and managing their teams with a focus on driving talent management initiatives such as team building and mentoring.Utilized organizational development strategies and tactics for providing guidance and consultation to managers on performance issues, employee development issues, and people systems issues to support the needs of the business.In role of course manager, ensure class content and delivery standards meet Lexmark requirements; design curriculum and facilitate subject matter expertise. Create and leverage learning reinforcement opportunities.Part of the Talent Management team; meshes efforts to continuously increase the effectiveness and potential of all Lexmark employees. Key partnerships include teammates in Talent Management, HR Business Partners and others in HR, and across the business areas.

As the Training Development Specialist I was primarily responsible for conducting front line and supervisor development training, training program design, materials development and implementation, and for ensuring the transfer of knowledge through the use of multiple evaluation methods. I was responsible for the maintenance and administration of all training programs for new and existing employees such as new-hire onboarding and the manufacturing operations training program. My success in the role was due to my ability to build partnerships with operations, quality and other internal departments, my ability to ensure that internal customer needs for training are successfully and effectively fulfilled and my ability to effectively link training programs to the achievement of business outcomes.

Responsible for assessing, building and maintaining a formal employee training and development program for one of Kentucky's fastest growing manufacturing and sales companies. Designed learning programs around desired employee competencies to drive skill proficiencies. Led the company to receive an honorable mention from Innovate+Educate and US News and World Report magazines in 2013 at the inaugural HIRE Awards for our innovations in employee onboarding and training programs.

Served as the subject matter expert and lead developer/ facilitator for all matters related to Salesforce.com and the Berry Company's global integration of it as a sales and CRM platform. I was responsible for the training, coaching and ongoing systems support for all sales and management teams in Kentucky and Ohio.

Primary responsibilities included the learning programs and learning management of the Lexington KY and Cincinnati OH sales division. Designed and delivered learning programs and was responsible for management of all learning experiences. Interacted with key stakeholders within the division and effectively communicated corporate and Learning & Organizational Development department objectives. Identified learning needs and skills gaps and developed both team and individual learning plans when they occurred. Also responsible for various corporate projects including designing, developing and facilitating a company wide Salesforce.com integration learning plan.

Training and Development position with primary responsibility for providing ongoing coaching and development of all sales, support and management staff in the Lexington KY sales division which included both the Lexington, KY and Hudson, OH offices. Training responsibilities included new hire on-boarding, as well as weekly sales café’s focusing on product knowledge, company policies and procedures, sales methodologies, and expected customer interaction. My responsibility also included developing and leading daily prescriptive training sessions with individual personnel. Assisted local management in interviewing prospective candidates as well provided local management with objective evaluations of sales staff based on my observations of their customer interactions both in-booth and in the field.

Training and Development position which included primary responsibility for all training of new hires in product knowledge, company policies and procedures, sales methodologies, and expected customer interaction. Also, responsible for collaborating with the Marketing Department and Post Sales to develop and facilitate training for new products and/or processes to all divisions. Assisted local management in interviewing prospective candidates as well provided local management with objective evaluations of new employee’s progress during and after training.

Directed daily store operations of a 4000 square foot store generating over $600,000 annually. Responsibilities included inventory management, loss prevention, personnel management and scheduling, sales goal setting and analysis, staff training, and customer service.• Grew same store annual sales from $425,000 to over $600,000 in one years time• Achieved month-end sales growth for 11 out of 12 months• Recognized as Outstanding Store and Manager for the San Diego District in February 1998• Reduced inventory loss by 35% during 12 month period• Oversaw the training of two Management Trainees who went on to become successful store managers