Paul Bunker Email & Phone Number

Plano, Texas, United States

Dallas/Fort Worth Area

I direct and coordinate operations and staff, manage budgets and costs while delivering notable results:*Identified opportunities, secured contracts and forged strong relations resulting in $5M in new business*Restructured call center team and allowed members total control of delivery completion thus improving customer experience, market communications and margin improvement.*Drove financial management, adhered to practices, achieved goals, identified ways to increase revenues and reduce costs, assessed financial reports all of which led to the company's well being.*Initiated cost containment and driver productivity measures which grew YoY profits 4% per anum across 4 company divisions producing $40M.*Managed KPI ratings, streamlined vertical management and reallocated assets to raise productivity thus enhancing account from worst to #1 producing $16M in just 12 months.*Streamlined sector's team, limited driver and admin staff 6% resulting in 3% increase in profitability.

Flower Mound, Tx

I provided oversight of organization, planned and drove business direction, introduced company sales plans, strategies, tools, and incentives, and contributed these excellent outcomes:* Oversaw and up-sold to current accounts, led new business development, developed strong business network, provided solutions, and forged strong working relations all of which led to new revenue stream of $12M in 3 years.* Leveraged long-term relations for new business bids through expanding service portfolios which in turn increased business to $7M* Hired, directed, guided, trained and motivated teams to exceed targets, and supported on-going staff development resulting in top performing telemarketing and outside sales teams* Planned and implemented strategies, led operations of business development and sales personnel, drove formation of business partnerships, and let contract negotiations all of which optimized sales, company growth, and new business

Dallas/Fort Worth Area

I led operations and staff, and achieved these outstanding successes:* Directed transition of $3M business acquisition with 95% revenue retention, led Acquisition Team, assessed performance and retained key staff resulting in integration of new company in just 3 months.* Established new business line, devised strategies, policies and procedures, and built leadership, driver and admin teams which grew new business from $0 to $17M in 5 years.* Analyzed operations, resolved shrinkage and operational fatigue, executed process/operational improvements, and overhauled management all of which rejuvenated lagging division within 4 months.* Reviewed staff performance, and initiated operating enhancements, KPIs and best practices which strengthened operating and performance culture.* Improved productivity and performance resulting in client incentive bonuses and 20% profit margin.* Delivered top-notch service, and cultivated strong client relations resulting in multiple awards from customers.

Dallas/Fort Worth Area

Greater St. Louis Area

Education record

Education record

Marketing