Oversee an infrastructure project for process improvement/ optimization for water management and financial controls

• Led software & device deployment projects from single sites to a simultaneous, four-facility go-live with twenty supporting resources on-site. Gained new implementation experience in the areas of wireless telephony devices, mobile device software & MDM, middleware integrations, analytics software, and Active Directory• Managed eight simultaneous projects and teams of 3-7 engineers & informaticists for deployments for private acute care and government/ Veteran’s Affairs facilities.• Provided timely, accurate, and thorough updates to all stakeholders - increasing transparency and understanding, resulting in minimal escalations.

+ Led client and global project team members through TouchWorks EHR (Electronic Health Record) enterprise software upgrade process, with extensive study of PMO methodology+ Responsible for setting meeting agendas and publication of action items/ meeting minutes+ Budgeting/ forecasting utilizing Oracle & Clarity, along with SalesForce for issue tracking+ Ensured healthcare clients received the tools to prepare for Meaningful Use stage 3 reporting

• Managed additional resource recruitment and allocation on virtual Kanban board with a team of 20+ people using Agile. Met deadlines by communicating with vendors and volunteers. Implemented a successful Annual Event Conference.

Managing teams of 4 – 10 members for multiple short-term projects.Process optimization in areas of agency communication management, contract negotiation, vendor management, transportation/ distribution and risk mitigation.

+ Managed continual improvement of operational processes (registration, inventory management, financial tracking & reporting) for black-tie gala fundraiser. The streamlined processes produced annual revenue increase of 48% in six years.+ Leveraged technology by introduction of wireless auction bidding system to the Triangle market, resulting in shorter wait times, improved billing, improved analytics and database integration. + Developed long-term plan, with growth initiatives for the K9-3K, boosting stakeholder satisfaction and resulting in six-fold increase in revenue and attendees over five years. + Successfully launched SP5K Project in 2012 to turn around low ROI, multi-day campaign into branded, single day, multi-sponsor project, tripling previous revenue. + Planned and executed highly visible projects with budgets up to $500K plus 25 third-party event projects, utilizing all parts of project life cycle: initiating, planning, execution, monitoring and controlling, closing.

+ Effectively led planning and execution of CenterFest Arts Festival, an annual project that attracted over 60,000 attendees, with key activities including stakeholder management, communications management, risk management and procurement / vendor negotiation. Specific challenges included issues of credit card fraud, identity theft and social protests. Highlights include:: Optimized project execution by increasing day-of-festival revenue by 20%, cutting expenses 15% and reducing overall volunteer needs 25% through the creation of new strategic partnerships. : Effectively communicated with and successfully negotiated event-related issues among 11 city departments, 20 nonprofit groups, and 25 local businesses. : Supervised team of 3-8 staff and 250+ volunteers during event periods that surpassed expectations and improved stakeholder experience as shown by attendee surveys.