Paul Carnovale Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Appointed as Systems Administrator to develop, maintain, configure and administer the systems and networks that support the infrastructure across 9 sites spanning Australia and New Zealand.Manage and provision of the Windows server environment in the private cloud across Sydney, Melbourne and Auckland. Delivering flexible solutions to offer the best value for the business.Provided the technical leadership to support the consolidation of IT systems across Australia and New Zealand.Manage and provision Android Enterprise and Apple DEP devices using MobileIron Unified Endpoint Management. Configuration, management and presentation of virtual desktops leveraging XenDesktop and providing secure remote access of desktops through Citrix Netscaler VPX appliances and RSA two factor authentication.Responsible for providing Level 2-3 support and service for all Windows systems across the business including Active Directory, DNS, DHCP.Mentoring the Helpdesk Support team to foster a growth mindset to aid the growth in learning to ensure they have the necessary skills to deliver on key performance metrics.Performed the Active Directory migration of users and mail accounts to consolidate domains across Australia and New Zealand.Configuration and maintenance of Azure Active Directory.Design, implementation and testing of the Exchange Hybrid environment (Exchange Server 2013 / Exchange Online)

Building Commission \ Plumbing Industry Commission – Shared Corporate ServicesResponsible for deployment, maintenance and performance of Windows 2003 Active directory, DNS and DHCP.Responsible for deployment, maintenance and performance of VMware ESX 3.5, ESXi and VirtualCenter.Responsible for providing second level systems support for 180 personnel and 6 sites.Assisted with strategic detailing for budget consideration, outlining / defining key infrastructure and applications for capacity reasons and security enhancement.Development, annual testing and analysis of the IT disaster recovery plan.Provisioning and configuration of SAN storage on heterogeneous operating systems including the zoning of fibre channel switches.Develop and maintain system documentation on network configurations, computer hardware inventory and data centre procedures.Support and maintain Citrix Presentation Server. Package and deployment new and updated applications. AchievementsDesign, installation and support of a Virtual Tape Library. Reducing backup time by nine hours.Deployment of a standard email signature using Symprex Mail Signature Manager.Implementation of an 8 seat call centre.Design, installation and support of a test environment using VMware.

Maintenance of Windows 2003 Active directory, DNS and DHCP.Maintenance of VMware ESX 3.01, ESXi and VirtualCenter.Responsible for providing first and second level systems support for 180 personnel and 6 sites.Assisted with strategic detailing for budget consideration, outlining / defining key infrastructure and applications for capacity reasons and security enhancement.Perform routine testing and analysis of backup tapes.Provisioning of SAN storage (Zoning and Masking)Firewall monitoring, configuration and the documentation of all firewall rules.AchievementsInstallation and support of VMware ESX Server including high availability clustering and server consolidation using VMware Converter.Installation and support of Citrix Presentation Server 4.5 to facilitate application delivery to six sites and to mobile users.Assisted with the development of an IT disaster recovery plan.Developed and deployed a standard operating environment for all organisational equipment.Assisted with an active directory migration when two domains were consolidated.Mentoring of the IT Support Officer who had just joined the IT workforce.