Providing a range of services to businesses and organisations - infused with emotional intelligence:Coaching - 1-2-1 coaching for Leaders, Subject Experts and Wellbeing Coaching for everyone in the world of workCreation and Facilitation - Events and training for teams and groups of peopleConsulting - for organisations to create a culture of emotional intelligence and employee wellbeingSpeaking - at events on the subjects of emotional intelligence, coaching, HR and employee wellbeing

Driving employee wellbeing and managing charity activity/partnerships.Networking and building connections.

Responsible for managing all aspects of HR.

is a family run manufacturing business. It operates in the gaming supplies and promotional print markets. It provides products (e.g. bingo tickets, scratch cards, promotional gifts, promotional print, electronic applications) and services (e.g. contract refurbishment management, sales promotions) to a wide range of organizations.Reporting to the CEO and owner, I oversee all aspects of HR within the company, from long term planning to hands on activity.ExperienceProviding full HR service across the business and leadership of a small teamAs part of the management team, working to develop and improve the business at a strategic and operational level.Chairman of senior team steering group.Managing employee relations (non-unionised environment)Handling discipline and grievance issuesAdvising the senior team and management on various employment law issuesGenerating and implementing training and development activity to meet business needsHandling recruitment and selection, including sourcing, interviewing and negotiation of job offersManaging sickness, absence and occupational health provisionAdvising on pay and reward issuesAdvising on performance management issuesWorking with the Health & Safety Manager to improve systems and practicesReviewing staffing levels and making changes to working hours (in line with business needs)Managing redundancies

Your People Matter is an HR consultancy based in North East England offering the full range of HR services to businesses of all sizes and across all sectors. Services include:The basics...day-to-day employment issues, contracts of employment, policies/procedures, performance management, discipline, grievance, redundancy, maternity/paternity/parental advice, employee relations. communications, recruitment, induction, pay, absence management, holidays...and much more.The specialist...employee engagement initiatives, management development, coaching/mentoring, employee motivation, culture change, reward/recognition, internal and external relationship management...and much more

The University of Durham is the third oldest University in England and is highly renowned for both its teaching and research. Reporting to the Deputy Director of Personnel, I was responsible for providing generalist HR advice to academic departments, College managers and support service departments (Finance, Facilities, Admissions) in a very demanding environment.ExperienceManaging employee relations issues for approximately 1600 employees - this was in a unionised multi-site environment.Working with academics and managers in devising and using job criteria for the recruitment and selection process. Ensuring that all recruitment practices were closely adhered to.Handling and advising on disciplinary and grievance matters.Assisted in the development and promotion of the University's Diversity policy.Negotiating and handling changes to terms and conditions of employment.Managing attendance issues, including the effective use of occupational health services.Involved in the roll out of organization wide role evaluation system (HERA - Higher Education Role Evaluation).Resolving day to day queries on various employment matters, such as maternity, paternity, working time, variation of contracts, requests for part-time hours, staff redeployment and training.

Ltd is Northumbrian Water's analytical laboratory arm. Employing over 200 professional and support staff throughout the UK, it provides scientific analysis services on water, sewage, contaminated land and stack air emissions. All of its activities are governed by quality systems - UKAS for its analytical work and ISO for administration activity.Reporting to the Technical Director, (and as the stand alone HR representative) I was responsible for both the strategic development of HR and day to day operational activity.ExperienceDeveloped company council to create a meaningful consultation forum.Lead member of IIP team (successfully gained in 2000 and retained in 2001), which created:Company core values, which were integrated into other company systems below.Communications policies and practices, such as team briefings, newsletter, staff surveys, road shows.An induction system for new starters.An integrated performance management system, which enabled managers to review past performance, set future goals and identify training needs.An overall reward system, which encompassed job evaluation, outstanding performance award and the "thank you" award.Provided employment law and best practice advice to management team, managers and supervisors.Developed recruitment policy.Implemented development programme for company managers.

Reporting to the OD Director. Responsible for all aspects of the centralised HR service given to international subsidiary companies in a multinational environmental/engineering company.