Paul Chrisp Email & Phone Number

Mobile is our thing. While it has advanced rapidly, the mobile industry is going to undergo more fundamental change in the next 5 years than in the last 15. Fact! Indeed, the change has already started. As pioneers through the industry’s explosion and drivers of its future, Azenby practitioners know their way around mobile and offer practical advice and.

Responsible for consolidating and developing the IT enterprise systems covering ERP (primarily SAP); OSS; Business Intelligence; & Revenue Protection. Role covered setting strategic direction and roadmaps across multiple sites comprising over 100 permanent staff and a greater number of contracted staff supplied under various outsourcing frameworks.

Responsible for bringing together a central operational team of 70 people whose role was to work with and yet challenge the frontline teams so as to drive up the overall effectiveness of T-Mobile’s Customer Services operation. This included forecasting call volumes and all aspects of financial planning; allocating all people-resources; managing real-time.

Responsible for building and delivering a credible marketing plan for T-Mobile, including television commercials, whilst a new Marketing Director was identified and recruited. This required leadership and direction to the 170-strong Marketing Dept. to re-establish morale and employee engagement whilst at the same time both restructuring the Department and.

Member of TMUK’s top operational management board with direct accountability for overall revenue and ebitda before indirect costs and overheads. This included commercial responsibility for the performance of all 4 segments of TMUK’s operation: Prepay, Post-pay, Business and Wholesale.

Responsible for stablising and growing the wholesale revenues of T-Mobile so that T-Mobile UK’s Wholesale Operation would remain dominant in the UK market and become fully integrated with and be seen to be complementary to its branded business. First, this required changing the way T-Mobile dealt with Virgin (and Virgin with T-Mobile) by making sure.

Responsible for a team set up to lead a wide range negotiations involving various new commercial models as mobile telephony moved away from being a “voice-only” business. This included (i) leading the negotiations that put in place “new” Virgin Contract that regularised relationship with Virgin Mobile; (ii) leading the team that negotiated the 3G network.

Recruited and led team that established the commercial and legal framework to obtain content and applications for “wap” services. The commercial model was nil cost to the network operator and the contracts put in place were the basis of the service later provided back to T-Mobile by its sister company for many years.

Wide range of general commercial work including handset procurement; sign-off of marketing campaigns; Health related litigation including a high-profile case brought under planning law. Large network contracts inc. roll-out of network in Northern Ireland and a resilient fibre ring around London; lead adviser for the procurement contract of the customer.

M&A Dept

M&A Dept

Commercial Department, handling broad range of commercial issues

Ll.B. / B. Com.

Education record