Paul C. Email & Phone Number

Toronto, Ontario, Canada

● Management of Customer Service and Operations - managing the overall operations of the branch i.e., employee performance, developing and maintaining the branch operational plan, using initiative and decision-making skills to perform a variety of duties and solve complex problems ● Human Resource Management - developing and evaluating staff: providing consistent feedback regarding employee performance● Sales and Marketing/Financial Performance - planning and actively participating in branch sales and marketing efforts to increase and improve business: direct marketing, managing branch receivables, collecting difficult accounts receivables, and preparing write-offs for uncollectible accounts ● Fleet Management - evaluating fleet utilization for daily rental, managing vehicle maintenance and repairs, including preventative maintenance, manufacturers' recalls, breakdowns and accident damage

Toronto, Ontario, Canada

● Managed postal services in accordance with Canada Post, i.e., training employees to provide efficient and thorough service, consistently meeting sales targets, and providing exceptional customer support● Maintained inventory to effectively meet demand and reduce shrinkage● Communicated the benefits of the Venture One program, Canada Post's Precision Targeter tool, and several other services to maximize customer loyalty● Provided direct support to other department managers, increasing overall productivity

Toronto, Ontario, Canada

Toronto, Ontario, Canada

●Marketing Communications - creating, monitoring, and evaluating marketing campaigns, maintaining CRM database, and using self-initiative to acquire new leads ●Market Research/Campaign Development - conducting market research and creating promotional material for marketing campaigns and corporate events, i.e., promotional content for social media ads, Facebook ads, seminars, direct mailing ●Budget Analysis - managing expenses to successfully execute marketing initiatives within a specified budget ●Project Management - planning effectively while communicating with vendors and other stakeholders in a timely manner to meet deadlines and help foster relationships

Vaughan, Ontario, Canada

● Data inputting: coordinated appointments, prepared office memos, and processed invoices● Assisted in the planning and promotion of corporate events, i.e., creating e-blasts that conceptualized the organization's strategic objectives● Established different forms of marketing communication by building a database of realtors

Bachelor'S Degree, Business Administration And Management, General

Business Administration And Management, General

Marketing Research Professional Selling Business Management Consumer Services